Duotank Transforms Business Processes with GoCanvas

Image of two men in front of kegs on tablet.

Duotank Transforms Business Processes with GoCanvas

Overview on Duotank 

Duotank is a bag-in-tank alternative to the traditional keg beer system. The aseptic tank environment enables breweries to maintain the quality of their beer after it leaves the brite tank and ensures consumers experience the taste as the brewmaster intended.

Beer is delivered on-premise to an empty, pressurised, insulated tank with an internal coolant to ensure perfect serving temperature. Tank design enables the installation of tanks in the air or on top of each other, so you can significantly reduce the strain on stockroom space and manual handling.

Breweries may realise a decrease in costs of product since the flow of liquid is one way, meaning that they don’t need to collect empty kegs on empty trucks and this reduces vehicle depreciation and KMs on road for a greener logistic.

Duotank provides an end-to-end solution to breweries through the supply and installation of the tank beer systems to the logistics and fulfilment of beer from brewery to venue.

GoCanvas Implementation and Results

Prior to GoCanvas, payroll and monthly reconciliations were conducted manually by a member of the administration staff.

Duotank operates in four Australian states with drivers located outside of the business head office in Victoria. This meant that drivers were required to post hard copy documents to head office to be manually transcribed into spreadsheets and payroll software.

Since joining GoCanvas in 2019, Duotank has seen a total transformation of its manual processes by implementing GoCanvas for their POD/sign-on, monthly reconciliation, inventory management, plant tracking, and OH&S procedures.

Using a combination of submission downloads and Google Sheets with Zapier integrations, the business has seamlessly streamlined many internal processes by focusing on backend application of data that has replaced the laborious task of manual collection.

An added benefit has been the ability to automate workflows in their business. For example, they can now set parameters that will send out automated warning if there is an impact to service and it will notify their employees in the field.

Another benefit of GoCanvas for the business has been compliance. The business is now able to manipulate the data from driver rest break app submissions, allowing them to easily report and ensure NHVL compliance.

By eliminating the manual processes and transforming their business operations, Duotank has seen increased efficiencies and they have found it beneficial to move toward digital processes using GoCanvas.

How GoCanvas Analytics Works

GoCanvas Analytics provides a seamless solution to report on submission data, visualize what’s happening, and distribute your findings throughout your organization. Drill down into one facet of your business or keep track of everything in a high-level view. Uncover trends and make data-driven decisions that result in improved productivity, cost savings, and increased revenue.

House Call Doctors Drives Efficiency in Mobile Health Care

How GoCanvas Drives Efficiency in Mobile Health Care

Background

House Call Doctors is a small, primary care practice that specializes in providing medical care to underserved patients in their homes. On an annual basis, House Call Doctors performs over 6,000 in-home wellness visits in partnership with insurance providers to ensure all member services are received and diagnoses are properly documented. 

The Problem

Outdated, laborsome processes were making it difficult for House Call Doctors to keep pace with the health insurance industry’s highly complex requirements, resulting in assessment questions being inadvertently missed, submissions being rejected, and hours of rework.

  • Navigating lengthy, complicated questionnaires 
  • Distilling extensive documentation into organized PDFs for submission
  • Digging through a year’s worth of data to prepare end-of-year reporting 

The Solution

House Call Doctors’ Electronic Medical Record (EMR) system was not the right fit, and to build their own solution would cost upward of $2 million. Karen Singletary, Lead Medical Assistant, went in search of a smart, affordable solution and discovered GoCanvas. 

“I found GoCanvas, and it was the perfect thing for us.” said Singletary. 

  • Mobile platform that’s affordable, customizable, and easy to use.
  • Smart technology streamlines assessments by triggering if/then scenarios. 
  • Real-time data capture eliminates the need for manual data entry.
  • Custom PDFs enable submissions with a single click.
  • Automated billing, powered by integration, saves the need for a full-time resource. 
  • Analytics enable ongoing reporting and drill-down capabilities with minimal effort.

The Outcomes

Since implementing GoCanvas, House Call Doctors has realized a significant return on investment: 

  • Reducing session times by up to 33% 
  • Freeing up 1,500 hours of workforce time a year
  • Saving an estimated $35,000 in resource efficiency per year
  • Cutting down payroll processing time by over one workday
  • Significantly reducing billing time and complexity
  • Improving customer satisfaction and employee retention

“It’s a really easy system to use,” said Singletary. “With GoCanvas, we can do everything right now and send it off.”

Ready to Rethink How You Work?

GoCanvas has helped a variety of businesses across multiple industries transform their safety processes and rethink their efficiency, ultimately saving them money. Why not do the same? Reach out to one of our experts today to kickstart your process revolution.

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