Field Services

Improve field service quality, speed, and costs.

Reduce time to problem resolution and improve first time fix rates to keep your customers coming back.

25%

Complete 25% more work in the same time with GoCanvas

 
Phone with a GoCanvas Field Safety digital form.

Why GoCanvas

Optimize service operations and improve technician efficiency.

Make it easy for field teams to collect data on job histories, equipment and assets, and how long a job takes, so you get detailed info for analysis and action.

GoCanvas gives you one place to connect your extended supply chain, including field techs, contractors, vendors, service providers, help desk, and central administrative operations.

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Resource effectively

Automatically optimize schedules and travel routes to provide precise appointment times (not windows).

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Empower the field

Our easy-to-use mobile app empowers teams to accept, navigate, and view work details including job-specific tasks.

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Reduce cost

Automate your field service scheduling and dispatching to reduce operating costs and labor commitments.

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Increase visibility

View and manage the availability and capacity of your entire deskless workforce from one centralized location.

Track job site operations for better communication and faster response.

Every part of job site operations is included in your GoCanvas forms. Automated actions make sure everything is ready to go at the time the job is scheduled so no time is wasted.

  • Assign specific tasks and assemble crews
  • Integrate with calendars for immediate scheduling
  • Get line of sight into tech locations for rapid dispatch
  • Confirm jobs and time windows with customers (no more no shows)!
  • Streamline billing so you get paid faster and improve your cash flow
Field service employee on computer.
Man in field service industry looking at tablet using digital forms.
Man in field service industry working at job site.

Prepared for the unexpected.

With GoCanvas, you won’t miss important safety checks and compliance requirements.

  • Plan and schedule preventive maintenance
  • Respond quickly to on-the-job incidents
  • Confirm your techs have relevant certifications on file (R-HVAC, electrical, etc.)
  • Make sure your contractors have Certificates of Insurance (CoE) on file

Organize and plan all the pieces of the puzzles.

Go from reactive work to proactive, consistent processes.

  • Plan resources and schedules for preventive maintenance
  • Trigger checks of truck and warehouse stock
  • Order parts and confirm they’re received
  • Define checkpoints to confirm ordering and spend
Image of the GoCanvas builder platform on desktop and digital form on mobile.

See how Saluda Hill streamlined communication across all departments.

Production managers use GoCanvas to complete forms on site, send the info to the office in real-time, and immediately have the job go on the schedule.

Get started fast with our most popular field services templates.

You’ll find thousands of pre-built form templates in the GoCanvas library built from our experience with customers like you. And, you can customize them easily to fit your needs.

Man on tablet inputing data into GoCanvas digital form on tablet.

Connect to the tools you already use for field services.

Get pre-built connectors to sync your data, workflow, and communications.

Check out even more field service resources

Two people in an office looking at a tablet.

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Person in safety vest smiling.

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