Missing or Damaged Luggage & Property Report

However, it can be customized for a variety of industries. If a passenger loses or has damaged property while on a boat, they must file a claim promptly, and having an app that can collate this information adds to the efficiency of the company and allows them to investigate the lost or damaged items in an expedited manner. The passenger will potentially need to claim compensation if there is the loss of a suitcase or other items depending on the conditions of carriage to which the company operates and where the liability lies with regards to compensation. The app allows the passenger to detail the lost luggage or items, where it was last seen or where it was damaged, and the type of items they are reporting (suitcase, jewelry loss, etc.). The form also lays out terms as to when the customer should expect to receive the lost goods should they be found, the number of days for luggage to be returned, and also details who is liable for the shipping of the goods. Using an app like this makes the whole process speedy and transparent, and is a must-have tool for any company in the travel industry.