Mystery Shopper Assessment Tool Mobile App
Use the Mystery Shopper Assessment Tool Mobile App and a smartphone or tablet to rate and evaluate customer service during a secret mystery shop performed by designated employees.
How does it work?
The app asks employees questions in order to rate the following areas: first impressions, communication, merchandising and layout and meeting customer needs. As a mystery shopper service or mystery shopping company, use this app for secret shoppers involved in the mystery shopper program.