Mystery Shopper Assessment Tool
Use the Mystery Shopper Assessment Tool Mobile App and a smartphone or tablet to rate and evaluate customer service during a secret mystery shop performed by designated employees.
5,000 Companies save time and money with GoCanvas
The app asks employees questions in order to rate the following areas: first impressions, communication, merchandising and layout and meeting customer needs. As a mystery shopper service or mystery shopping company, use this app for secret shoppers involved in the mystery shopper program.
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“I’m not a tech guy and I was able to pick this thing up in probably an hour, and actually start to build apps. I’ve done them over lunch when I’ve gotten frustrated with a process that didn’t exist in our company. So for non tech people who’ve got a problem, the support here is awesome and I’d recommend it to anybody, not just in our industry.”