IT Service Management Service Ticket Mobile App

The IT Service Management Service Ticket mobile app allows IT service management field service technicians, customer service management and field service scheduling employees to complete a service ticket for IT service management service using a hand held mobile device using real time data. The app allows customer service employees to dispatch the IT service management service ticket to a field service technician using the GoCanvas dispatch feature. The app generates a PDF and records IT service management service request items such as ticket number, vendor name, date, address, approver code, employee number, description of IT service management work, subtotals and totals, remarks and captures a signature for customer authorization.

Industry: Field Service Automation General Field Service Automation

  • Apple
    iPhone, iPad
  • Android
  • Window

Why Customers Love GoCanvas

Reduces paperwork
Tracks jobs & expenses
Shows real-time data
Affordable plans
How It Works
I’m not a tech guy and I was able to pick this thing up in probably an hour, and actually start to build apps. I’ve done them over lunch when I’ve gotten frustrated with a process that didn’t exist in our company. So for non tech people who’ve got a problem, the support here is awesome and I’d recommend it to anybody, not just in our industry.

Dave Kramer

PennLine Service

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