IT Service Management Service Ticket Mobile App
How does it work?
The IT Service Management Service Ticket mobile app allows IT service management field service technicians, customer service management and field service scheduling employees to complete a service ticket for IT service management service using a hand held mobile device using real time data. The app allows customer service employees to dispatch the IT service management service ticket to a field service technician using the GoCanvas dispatch feature. The app generates a PDF and records IT service management service request items such as ticket number, vendor name, date, address, approver code, employee number, description of IT service management work, subtotals and totals, remarks and captures a signature for customer authorization.