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Food Recall: Problems with Food Products Mobile App

USDA makes every effort to ensure that commodities provided through the Food Distribution Program are nutritious and of the highest quality. However, as in any food business, school districts may encounter a few problems such as foreign matter in canned green beans or inferior spaghetti packaging. When this happens, recipients may file a complaint. Some states prefer to have such complaints go through the State Distributing Agency (check with your State agency); otherwise send them directly to the USDA Food Distribution Division. THE BOTTOM LINE: If you sense there is a problem with any food product, don’t serve or consume it. When in doubt, use this app as a guidance to help determine whether you should contact your State agency or public health department.

  • Lendlease
  • The Cooperative
  • PG&E
  • Red Bull
  • Mirvac

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Take a peek inside the Food Recall: Problems with Food Products Mobile App

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Included Fields

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    How to File a Complaint About USDA Commodity Food

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    USDA makes every effort to ensure that commodities provided through the Food Distribution Program...

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    Commodity Complaint Hotline: 800-446-6991

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    e-mail: USDA-FNS-CommodityComplaints@fns.

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    Fax: 703-305-2420

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    Or regular mail: US Department of Agriculture, Food and Consumer Service, Food Distribution Divis...

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    The delivery order number is needed by USDA to determine which vendor produced the product and re...

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    To seek a replacement, keep the product until USDA provides information on what to do with it.

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    In order for the USDA to investigate a problem with meat, poultry or egg products, the following ...

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    The original container or packaging;

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    The foreign object (the plastic strip or metal washer, for example); and

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    Any uneaten portion of the food (refrigerate or freeze it).

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    When contacting your State agency or public health department regarding specific product recall t...

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    A description of the problem;

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    Date the product was received.

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    Location of the product;

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    How much product is involved;

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    Delivery order number;

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    Your name, address and phone number;

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    The brand name, product name and manufacturer of the product;

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    The size and package type;

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    Can or package codes (not UPC bar codes) and dates;

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    Establishment number (EST) usually found in the circle or shield near the “USDA passed and inspec...

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    Name, location, and date the product was purchased.

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    THE BOTTOM LINE: If you sense there is a problem with any food product, don’t serve or consume it.

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