Keeping Hotel Labor Costs in Check:  How Mobile Inspection Apps Can Help

Keeping Hotel Labor Costs in Check:  How Mobile Inspection Apps Can Help

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When guests visit a hotel, they expect a clean room, of course, but beyond that, they expect service. They assume a concierge will greet them at the front desk, a cleaning crew will tidy their room each day, and a whole host of staff members will be on call to meet their every need.

Service is an essential part of the hotel experience — so essential, in fact, that labor is one of the largest costs for hotels, accounting for 45 percent of total expenses.

And it will likely only get more expensive. As the unemployment rate in the U.S. drops, hotels must increasingly compete for talent by offering higher pay. And in some states, such as California and Washington, there’s been pressure to increase the minimum wage and pay hotel staff more.
To keep guests happy, hotels can’t skimp on service. They must continue to hire quality staff who can meet the needs of customers. But they also can’t succeed if profit margins get too thin. So as labor costs rise, hotels need to figure out how to increase staff efficiency to stay profitable and keep guests happy.

Here are a few ways hotels can improve employee efficiency:

To keep labor costs low, your cleaning staff must be efficient; the more rooms your employees can clean in less time, the higher your profit margins. At the same time, you can’t sacrifice quality for the sake of efficiency. If your cleaning staff rushes through the cleaning process and misses important tasks, your guests will probably notice — and those issues will likely end up in a negative online review that could hurt your business.

Mobile inspection apps can help speed up the cleaning process while keeping quality high. For example, staff members can document each room they clean with photos within the app rather than by writing lengthy explanations. And by using an app, the information for each room is immediately available to supervisors, eliminating the need to collect papers and return to the back office. Plus, staff members can quickly reference a checklist for the tasks they need to complete, so they don’t miss any critical steps in the cleaning process.

Maintenance costs can get out of hand if you have to keep addressing the same issues over and over again. Maybe the same toilet overflows every couple of days so you have to send an employee to fix it. Or maybe your staff has a habit of forgetting to empty the trash under the bathroom sinks, which means a team member has to routinely double back empty it, slowing down the cleaning process (and inviting guest complaints).

Having an efficient way to spot and track patterns is key to managing labor costs. If your staff is documenting tasks and inspections on paper (or not at all), it’s impossible to get a big picture of where recurring problems appear or which employees seem to be involved in high numbers of them. Mobile inspection apps allow you to identify areas of weakness, address challenges proactively, and be more efficient overall. You also get real-time access to your data, and the ability to easily create summaries that can show trends for future planning.

When you have new employees at your hotel, you probably require them to shadow a more senior staff member for a few weeks until they’re capable of performing their responsibilities without supervision. While that can make for effective training, it can also significantly slow down your cleaning teams until the new employees are up to speed. And when you consider the high turnover rate in the hospitality industry — 72.9 percent in 2016 — that less-than-efficient training time can add up.

Finding ways to train your new employees faster is key to keeping your labor costs down. For example, you can use mobile inspection apps to give your employees easy-to-follow checklists that are accessible on their own mobile devices. Employees are quick to train, more compliant, and have an easier time completing necessary forms using mobile inspection apps since they can choose from drop-down menus and common fields can be pre-populated.

Maximizing your team’s efficiency can help keep your labor costs low — but that’s only part of running a successful hotel. Get more tips for keeping your rooms full and guests satisfied in our interactive eBook, “Fresh and Clean: How Mobile Inspections Save Hospitality Industry Reputations.”

About GoCanvas

GoCanvas® is on a mission to simplify inspections and maximize compliance. Our intuitive platform takes care of the administrative tasks, freeing our customers to focus on what truly matters – safeguarding their people, protecting their equipment, and delivering exceptional quality to their customers. 

Since 2008, thousands of companies have chosen GoCanvas as their go-to partner for seamless field operations.

Check out even more resources

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Hotel vs. Airbnb: How Hotels Can Come Out on Top

Hotel vs. Airbnb: How Hotels Can Come Out on Top

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In the battle of hotels vs. Airbnb, hotels can gain a competitive advantage by using mobile inspection apps to deliver 3 benefits that rentals often lack.

For some travelers, Airbnb and other short-term rentals provide benefits that hotels can’t always offer — like lower rates, eclectic accommodations, and amenities like full kitchens and living rooms.

When you look at the data, Airbnb rentals seem to be steadily gaining ground. Airbnb revenue increased 89 percent in July 2016 compared to the same month in 2015, while hotels only saw an average of 19 percent growth in the same timeframe. And this “sharing economy” model seems to especially appeal to the millennial generation, with almost half of Airbnb patrons between the ages of 18 and 34, while only 28 percent of guests who booked through Marriott.com fell in that category.

With more and more guests booking rental properties, what can hotels do to come out ahead of Airbnb? The key is successfully delivering some of the benefits that Airbnb rentals often lack — including service, consistency, and safety. Here’s how.

When travelers arrive at a hotel, they know they can expect a certain level of service: Someone will be at the front desk to check them in and hand them a room key. If they forgot their toothbrush, want more pillows, or start craving a cheeseburger, all they have to do is pick up the phone, and the hotel staff will bring them whatever they need. And travelers can be sure that every day, housekeeping will stop by and leave the room — and bathroom — sparkling clean.

Individual rental properties can’t guarantee any standard level of service — and it tends to vary widely depending on the host. Guests can message or call their host, but they’re not guaranteed a response — or that the response will helpful, let alone friendly. If they find the sheets missing (or dirty!), there is no guarantee that anyone will come to their aid at 11 p.m. While there are many positive reviews about Airbnb stays, there are plenty of stories online about uncommunicative or completely unavailable hosts.

Hotels have the opportunity to come out ahead of rental properties by offering friendly, consistent service that puts guests first. By using mobile inspection apps, hotel management can collect real-time data about maintenance and guest issues — which means you can address those concerns immediately, rather than keeping guests waiting. And that kind of service can make your hotel stand out from less service-oriented accommodations.

In general, guests know what to expect when they walk into a hotel room. They know there will be someone at reception, a clean bathroom stocked with travel-size toiletries, a neatly made bed, TV, phone, closet with hangers, and maybe a couple of extras — like a microwave or mini fridge.

Airbnb rentals are anything but consistent. Sure, some offer extras like toiletries or an in-room coffee maker. But sometimes they don’t — or sometimes, it’s unclear. Since Airbnb hosts often rent out their own homes, they may have half-empty toiletries and no hand soap in the bathrooms, or food in the fridge that may or may not be meant for guests’ use.

And cleanliness isn’t guaranteed. Even if a home rental site offers pictures of properties, the images may be deceiving. One guest reported booking an apartment that looked clean and bright in the photos — only to arrive to space that was cluttered, dark, stuffy, and had a distinct aroma of mildew.

Hotels that prioritize consistency offer guests peace of mind — so they know exactly what to expect when they walk into the room. Mobile inspection apps provide staff with easy-to-follow checklists that can be used in every room, every day to help keep your facilities consistently clean and guest satisfaction high. And with the data you collect, you can understand where the recurring problem areas are and decide how to address them.

Every Airbnb is different — which can be appealing to some travelers. But the lack of safety standards has led to traumatic guest experiences. For example, one traveler recalls discovering an infestation of bed bugs in his Airbnb. He eventually rebooked his stay at a nearby hotel, but first had to seek medical attention and sanitize all his clothes and personal belongings. Another traveler discovered the condo he booked through Airbnb was one of only a handful of units that were still occupied — the rest of the complex was completely abandoned and overgrown with weeds.

Hotels have much more control over these situations and, with regular inspections, can help ensure guest safety. Mobile inspection apps make it easier for hotel staff to inspect rooms for hazards including bed bugs, damaged furniture, burned-out light bulbs, etc., and can guide staff members through checklists to ensure the rooms are all free from dangers that could put guests at risk.

For any travel accommodations, guest perceptions are key. One bad online review can significantly impact future business. Learn more about using mobile inspection apps to keep your guests coming back in our eBook, “Fresh and Clean: How Mobile Inspections Save Hospitality Industry Reputations.”

Free Mobile Form Templates - Room Inspections

About GoCanvas

GoCanvas® is on a mission to simplify inspections and maximize compliance. Our intuitive platform takes care of the administrative tasks, freeing our customers to focus on what truly matters – safeguarding their people, protecting their equipment, and delivering exceptional quality to their customers. 

Since 2008, thousands of companies have chosen GoCanvas as their go-to partner for seamless field operations.

Check out even more resources

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3 Easy Steps to Create & Deploy Mobile Toolbox Talks

3 Easy Steps to Create & Deploy Mobile Toolbox Talks

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Workers using mobile forms

Over the course of a labor intensive 8 to 12-hour shift on a construction jobsite site, safety procedures commonly go by the wayside. The reason for this lapse in safe judgment is more times than none caused by the lack of proper routine safety training. Luckily this is an issue that can be easily solved and is why more safety supervisors across many different industries require Toolbox Talks to be conducted on every job site.

Toolbox Talks are an amazing way for safety managers to re-engage with field workers who may not always be performing their daily duties in the safest possible manner. Toolbox Talks are an easy way to get everyone together on the project site to discuss a relevant job topic like ladder or harness safety, answer any questions they may have about the particular subject or task, and also have each employee sign-off/acknowledge that they were present for the meeting. This documentation process is not only important for possible liability in the case of a worker injury, but it also gives you a clear record of when and where these critical safety sessions are being conducted.

Today, many companies conduct Toolbox Talks very informally with a packet of paper and a pen. The issue is that it’s really easy to forget, misplace, or damage this important packet of paperwork since it’s being transported constantly between multiple job sites and the main office.

These issues often lead to inconsistencies in proper safety procedures and documentation. Paper-based Toolbox Talks are extremely hard to verify for completion on a daily basis unless you are physically there to witness the collection of signatures. With mobile Toolbox Talks, you’re able to instantly eliminate the need for manual data verification, transportation, and reporting.

Conducting Toolbox Talks with a platform like GoCanvas allows you to conveniently store all your daily, weekly, and monthly OHSA related safety curriculum right on your smart device. This means that no matter where you are, you have the power to conduct a thorough safety lesson to your field employees. You can also conveniently collect signatures of your crew members in attendance, along with digital time, date, and location stamps for further data validation. This makes not only collecting the information a breeze, but back-office reporting is now made effortless since all the data is now automatically stored in the cloud for real-time analysis and/or data export.

Canvas Mobile Toolbox Talks
Canvas Mobile Toolbox Talks
Canvas Mobile Toolbox Talks
Canvas Mobile Toolbox Talks

Transitioning your process from paper to a mobile platform like GoCanvas is not as difficult as it seems. All it truly takes is a spreadsheet, a laptop, and a smart device!

The first step is to organize the weekly or monthly content of your Toolbox Talks into a .CSV file (Excel).  Your spreadsheet can be as simple as two columns named “Topic” and “Description”. This file will be used as Reference Data and connected to your GoCanvas account and mobile form. This file should contain the content that you wish to populate within your mobile Toolbox Talks form. You can source Toolbox Talks content from a variety of sources as well, including www.oshatraining.com that contains content for every month of the year!

The second step, after you have created and uploaded the Reference Data file, is to begin the creation of your own Toolbox Talks mobile form. The creation of this mobile form can be as simple or as complex as you want it to be by customizing it with the GoCanvas App Builder. We suggest including Signature, Time, Date, and GPS fields to assist with data reporting. But if you’d prefer to not create a mobile Toolbox Talks form from scratch, download pre-built templates from our template library and customize the fields to fit your company’s needs!

Once you’re finally happy with the layout of your mobile form, the final step is to make sure you connect your Reference Data file to it. This will ensure that the specific safety topic that you select to discuss with your crew populates within the mobile form automatically. And if you need any assistance in connecting your Reference Data file to your mobile form.

Now you are well on your way to a safer work site with GoCanvas!

Mobile Form Templates

About GoCanvas

GoCanvas® is on a mission to simplify inspections and maximize compliance. Our intuitive platform takes care of the administrative tasks, freeing our customers to focus on what truly matters – safeguarding their people, protecting their equipment, and delivering exceptional quality to their customers. 

Since 2008, thousands of companies have chosen GoCanvas as their go-to partner for seamless field operations.

Check out even more resources

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A electrician inspecting equipment.

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Boost Truck Fleet Efficiency and Profitability – 5 Ways Mobile Apps Can Help

Boost Truck Fleet Efficiency and Profitability – 5 Ways Mobile Apps Can Help

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Mobile apps are designed to make everyday tasks more efficient. You can document and file car insurance claims directly from your phone in real-time, right at the scene of the accident. With a mobile boarding pass, you can bypass the ticketing counter at the airport and go straight to your gate. You can bank with an app, book hotels with an app, and order pizza with an app.

Now, motor carriers — and any businesses that employ trucks and drivers — can experience those efficiency gains regarding inspection reports. With mobile inspection apps, carriers and drivers can trade in the burden of paper forms for the ease of mobile forms and cloud-based data through their mobile devices. But those apps don’t only increase efficiency — they also drive additional revenue. Here’s how.

When drivers and carriers enter information in mobile apps, that data is stored in the cloud. With reduced paper files, carriers can eliminate much of their physical storage including file cabinets and shelves. That means more space in the office, less clutter to work around, and an easier time accessing the information you need the minute you need it within your mobile application — especially if you’re pulled over for an inspection.

Cloud-based data storage can automate workflow and give owners and managers instant access to inspection documents, including work orders, inspection checklists, and audits and maintenance reports as soon as drivers complete them — regardless of where the driver is — providing accurate, up-to-date knowledge on all equipment.

In the short term, the benefits of those changes may seem marginal — but if you aim to grow your business, mobile technology, and a digital documentation system can help you scale efficiently and stay profitable as you expand.

We recommend creating invoices through our mobile app for Trucking Invoices for an easy way to keep track of your financials.

Drivers already work up to 70 hours in an eight-day period. For carriers to be the most profitable, however, that time must be spent driving, not fulfilling peripheral duties like completing or filing paperwork. A mobile app on a smartphone or tablet can save time and increase convenience for both the carrier and the driver.

With paper forms, drivers must fill out duplicate information every time — like vehicle make, model, year, and DOT registration number. Mobile forms, however, may be pre-populated with this kind of information, saving the driver the headache of having to fill in that information time after time and reducing the chance that they’ll get sloppy and skip portions of the forms completely. Mobile forms can also require users to fill out one field before they are able to move to the next.

The time savings can equate to additional driving time (and revenue), and completing paperwork is a win for everyone when it comes to roadside inspections, traffic stops, and especially if your truck is involved in an accident.

Even though large trucks represent only 2 percent of drivers, they’re involved in 11 percent of road fatalities. Driver error accounts for 87 percent of those accidents, and vehicle issues, such as brake problems, account for 10 percent.

If one of your trucks was involved in an accident tomorrow, would you have accurate, up-to-date information readily available to prove that your vehicles have been inspected, have received regular maintenance, and that your drivers meet all training and certification requirements?

This kind of information can be vital at the site of a crash and may be able to help exonerate your company of any alleged wrongdoing in the event of a liability suit or lawsuit.

The law requires truck fleet owners to keep records of hazardous material carriage, vehicle inspections, driver records, health management, and more. The penalties for failing to do so can be steep — ranging from fines to termination as a business entity.

Companies that don’t keep maintain the required documentation pay out millions of dollars each year. Recordkeeping violations, for example, can carry a fine of up to $1,100 per day while the violation continues, up to $11,000. Hazmat fines can stack up to $75,000 per violation.

If drivers receive a serious violation during a roadside inspection, their trucks can be placed out of service (OOS) — taking them completely off the road until the violation is remedied. And that can be an expensive delay, considering you’re losing revenue for every hour the truck is sidelined.

You also have to consider the broader impact on your business. The public can see carriers’ violations and fines on the Federal Motor Carrier Safety Administration (EFMCSA) website and too many penalties against your company could cause your customers to take their business elsewhere. Using a mobile app to keep updated, accurate, and accessible records can help you avoid those penalties and keep your business profitable.

Drivers are expected to carry and manage a long list of documents — including a driver’s license, medical examiner’s certificate, a driver’s record of duty status, documentation of an annual inspection, hazardous materials paperwork, and permit credentials.

Rather than maintaining these documents on paper, a mobile app can streamline the process, helping drivers and carriers become more efficient. On a grander scale, that can help your company become more competitive and continue to attract drivers that will stay compliant and drive profitability.

Paper forms aren’t just inconvenient. Relying on paper forms can open your truck fleet up to fines, lawsuits, and downtime. Learn more about how mobile inspection apps can benefit your business in the interactive eBook, “4 Ways Mobile Inspection Forms Can Keep Your Trucks on the Road.”Then get started by trying out GoCanvas free (no credit card or contract required). We’ll help you create your first app, whether it’s for regular inspections, maintenance logs, or managing documentation.

About GoCanvas

GoCanvas® is on a mission to simplify inspections and maximize compliance. Our intuitive platform takes care of the administrative tasks, freeing our customers to focus on what truly matters – safeguarding their people, protecting their equipment, and delivering exceptional quality to their customers. 

Since 2008, thousands of companies have chosen GoCanvas as their go-to partner for seamless field operations.

Check out even more resources

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Man in a hard hat inspecting HVAC vents.

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Passing Roadside Inspections: 3 Tips for Success

Passing Roadside Inspections: 3 Tips for Success

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A large truck is involved in a fatal accident approximately every 2.5 hours. To keep your trucks and drivers out of those accidents and on the road, it’s vital that you comply with the Federal Motor Carrier Safety Administration’s (FMCSA) Compliance, Safety, Accountability (CSA) program, which is designed to help prevent commercial motor vehicle crashes, injuries, and fatalities.

The core element of CSA — the Safety Measurement System (SMS) — uses information from roadside inspections to measure a carrier’s safety performance. The higher the ranking, the more likely your business will be targeted for an intervention, which could range from a warning letter to an on-site investigation. And if that investigation finds that you’re not meeting safety regulations, your trucks could be taken off the road completely.

How can you make sure your trucks remain on the road and generating revenue? Part of keeping your company’s ranking as low as possible is making sure that all your vehicles pass roadside inspections with flying colors. Here’s how:


Use mobile apps to check, double check, and document all the basics like lights, mirrors, horns and more. Keep in mind that passing inspection is specific to the category of what is being transported. Instruct your drivers to pay special attention to their vehicle’s brakes, tires, and cargo security (as these are some of the leading causes of large truck crashes).

Crumpled and incomplete documents that a driver digs out of a messy glove compartment don’t leave a good impression on an inspector. A mobile inspection form gives your drivers access to inspection documents at their fingertips. If an inspector knows the paperwork is organized, he or she will have a better initial impression of your truck overall.

This may seem like common sense, but it’s not always common. The more cooperation the officer receives, the smoother things go. An officer doesn’t have to go through with a full inspection just because he or she pulls a driver over, but does have the right to cite the driver, the company, or both, so attitude pays. 

By making it easier for your drivers to pass roadside inspections, you’ll help them get back on the road faster — so you can continue generating revenue.

Want to learn more about meeting safety regulations, passing inspections, and keeping your fleet on the road? Download our new interactive eBook, “4 Ways Mobile Inspection Forms Can Keep Your Trucks on the Road.”

What’s in the interactive eBook?

  • What you need to know about CSA’s ranking systems
  • Tips for how to pass roadside inspections
  • Facts about the true cost of non-compliance
  • Types of CSA interventions and what triggers them 
  • Quizzes and facts on roadside inspections, safety rankings, and CSA interventions

About GoCanvas

GoCanvas® is on a mission to simplify inspections and maximize compliance. Our intuitive platform takes care of the administrative tasks, freeing our customers to focus on what truly matters – safeguarding their people, protecting their equipment, and delivering exceptional quality to their customers. 

Since 2008, thousands of companies have chosen GoCanvas as their go-to partner for seamless field operations.

Check out even more resources

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Connect with an Expert Today.

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3 Ways to Automate Data Approvals & Increase Accountability with Workflow

3 Ways to Automate Data Approvals & Increase Accountability with Workflow

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Workflow with Canvas

Collecting data is an essential part of every business on the planet, but it’s only half of the equation.

Sharing data with the right people, at the right time, is often more important than just simply writing it down. But often when companies collect data with paper forms, it can take hours, days, and sometimes weeks for the information to reach its final destination! This isn’t even taking into account the other complexities that can make the paper-based data collection process even more difficult including multi-department approvals, out-of-state projects, and more!

Workflow with Canvas

Read below how mobile process improvement platforms like GoCanvas are changing the way that companies look at the collection and transmission of their data, and how a simple changes like using Workflow could help your business recover 100’s of hours in productivity every year. 

The GoCanvas platform is not only a great way to combine all your paper forms into a single mobile app, but it’s also a means of controlling how and when your company’s data is collected.  Read below to learn about three popular use cases for the mobile Workflow feature of GoCanvas and what kind of impact it could have on your business.

Review & Approve Timesheets: Collecting employee daily or weekly timesheets is always a pain, but with GoCanvas it can almost become a pleasure. Instead of your crews having to fill out a piece of paper on every job site at the end of the day or week, they will instead simply log their time right on their phone. Once complete, those times will be sent automatically to their site supervisor who will receive a notification on his or her GoCanvas mobile device. The supervisor can then access and check each employee’s time, add comments, and reject if necessary. If everything looks good, the supervisor can sign off on the timesheet and send it to the company’s cloud database so that it can be digitally filed and processed by the office accounting team.

Safety Violation Tracking: For the Construction, Field Service and Manufacturing industries, employee safety is always a top priority. Due to the nature of work that is involved in these industries, having an efficient system for reporting and reviewing safety violations is essential.

By using Workflow with GoCanvas, a safety supervisor can now do his/her rounds at each project site, fill out the safety reports, and send the results to the office manager for review in real-time. The best part is that reports can be conditionally triggered to be sent for review if, such as, an item is marked as “Failed” or “Requires Correction”. This ensures that the office is only being sent notifications about the most critical reports, which allows them to focus on implementing real-time corrective actions to improve specific site safety situations.

Multi-step Construction Tasks: No matter what you are building or producing, it usually takes a group of people to get the job done. With paper forms, this involves each person who works on a particular task filling out a report. This usually leads to there being folders and upon folders worth of unorganized paper documentation.

With Workflow from GoCanvas, the data collected from start to finish of each task is kept neatly together in a single report. Once “John Doe” completes his part of the task, he can pass or “hand-off” the digital report to “Jane Johnson” so that she can complete her part of the report and continue this process in a dynamic chain of data collection until the report is complete! There will be no more swimming through filing cabinets to find that report from last year since now every completed report will be stored neatly in the cloud for you to easily search through using a simple keyword search. You can even track the status of “in-progress” reports to see why a certain report hasn’t be turned in yet!

And remember, each workflow can be easily setup and customized based on the different types of work processes being conducted, no matter the length. If you’d like to learn more, check out this amazing Workflow eBook on how real companies are making the switch from paper forms to GoCanvas!

About GoCanvas

GoCanvas® is on a mission to simplify inspections and maximize compliance. Our intuitive platform takes care of the administrative tasks, freeing our customers to focus on what truly matters – safeguarding their people, protecting their equipment, and delivering exceptional quality to their customers. 

Since 2008, thousands of companies have chosen GoCanvas as their go-to partner for seamless field operations.

Check out even more resources

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4 Features to Improve the Way You Perform Daily Inspections

4 Features to Improve the Way You Perform Daily Inspections

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In almost every industry and business today you will find some sort of inspection process. From home construction to retail merchandising, being able to quickly capture, complete and share inspection reports is critical to running a successful business.

A typical paper-based inspection process can be broken down into three parts.

The first part is observation and collection. This is the process of going through all the items on the form and reviewing each section in order to properly fill out the inspection. This may include filling out checkboxes, taking photos with a digital camera, tracking down people for signatures, and much more. This portion can be extremely time-consuming since not only do you have to fill out each part of the inspection by hand (usually more than 2 pages), but also having to use external pieces of equipment including cameras to capture critical pieces of information.

The second part is the transportation of the data. With paper inspections, since they are usually composed of two or more pages of manually entered notes and photos, it is almost a requirement that they are manually driven back to the office for collection. This means that inspections can take hours, if not days, to reach their final destination within the office. This delay can cause backups in your daily reporting and leave huge blind spots in terms of your company’s data visibility.

The third and final part of the process is the analysis of the inspection reports. As we mentioned previously, having to manually transport inspections back to the office can take a substantial amount of time. Once these reports are finally returned, the data must be then manually transcribed into the company’s backend database. This process of manually retyping each form into a spreadsheet or backend database can take up to 15 minutes per form! This can be a real strain on both your employees as well as your ability to make real-time data based decisions.

We all assume that filling out forms on a mobile device is faster than using paper, but how exactly?

Read below for the exact ways that GoCanvas mobile inspections will not only make your daily data collection more efficient but will also increase your business’ overall data quality.

Since inspections are so common among businesses, they are often utilized in many different ways within organizations.  Vehicle, equipment, and safety are all generic examples of how a single business could use an inspection form. So in order to help organize both your employees and their data, we created Folders.

Folders is a unique feature in that it affects both the mobile and web side of the GoCanvas platform. For example, say you create three folders on the website called “Home Inspections”, “Site Inspections”, and “Safety Inspections”. Whichever mobile forms you place in these folders will now be reflected on your user’s mobile devices. Now there will be no confusion over which form they fill out when they are completing their inspection activities. But the best part is, that the data from these forms are now organized within these folders. So all the data from the “Home Inspection” forms can now be found in the Submissions section of the website within the “Home Inspection” folder.

Have you ever worried about if your employees actually completed the inspection at the actual job site that they said they did? Worried about investing thousands of dollars into fleet or device management solutions that only solve one of your many needs?

With the GPS feature of GoCanvas, you can require that every inspection that is filled out by one of your employees is stamped with exact coordinates of where they were located while filling out the report. These coordinates cannot be modified by the employee, and can even be accompanied by a time stamp on the same page. This information can help you confirm the accuracy of the reports being turned in, as well increasing internal accountability without investing in expensive 3rd party software systems.

TOC is a feature that gives anyone filling out an inspection form the ability to quickly navigate to the section of the report that they need without having to thumb through numerous pages. This feature is great because as anyone who has ever had to fill out an inspection knows, no form is filled out in the exact same order every single time. TOC also gives your employees the flexibility of knowing what sections they have already filled out and which sections they have yet to complete. The easy to use navigation will display red or green notification alerts to let the employee know if all inspection requirements have been met or not.

With TOC, never carry around a bulky, multi-page inspection packet ever again.

With GoCanvas, you can setup similar data tables that you would see with a paper form but without the mess of trying to fill them out with a pen and clipboard.

The Grid functionality of GoCanvas allows you to setup static or dynamic tables of information for your users. This could be a table of inspection items to mark off as “Pass” or “Fails”, or it could as simple as a standard punch list of items to complete. The real beauty of the Grid feature is that within each item of your inspection, you can easily take or upload photos to attach to each item. So if an item in the table was marked as “Fail”, you could add a column for photos and simply capture an image with your device camera to attach to the report.

This integrated process of being able to capture photos and have them automatically embed into the final report will ultimately eliminate 3/4’s of the time that was previously spent by the back office compiling paper reports.

About GoCanvas

GoCanvas® is on a mission to simplify inspections and maximize compliance. Our intuitive platform takes care of the administrative tasks, freeing our customers to focus on what truly matters – safeguarding their people, protecting their equipment, and delivering exceptional quality to their customers. 

Since 2008, thousands of companies have chosen GoCanvas as their go-to partner for seamless field operations.

Check out even more resources

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National Safety Month: 3 Ways to Create the Perfect Paperless JSA Report

National Safety Month: 3 Ways to Create the Perfect Paperless JSA Report

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When it comes to properly reporting and tracking safety data, there are many important processes that come into play.

One standard practice that is completed across thousands of worksites on a daily basis is a Job Safety Analysis. This procedure helps companies both large and small interconnect their health and safety principles to the tasks that their employees are completing. The JSA process, sometimes also known as a Job Hazard Analysis (JHA), is most often associated with tasks that involve the potential for injury or accident. JSAs are often modified and assigned to specific types of work processes, but ultimately the data being collected is focused on identifying and reviewing all the necessary steps to ensure safe work procedures are met before any job is performed.

With the good that comes from the Job Safety Analysis process, also comes the bad. When a JSA is filled out on a piece of paper like it is done within many companies today, the data that is collected is only as good as how it was captured and when it was turned in.  But what does this really mean?

The basic premise of filling out a JSA is to capture the basic steps of a job or task, the potential risks of performing it, and the actions that can be taken to mitigate the potential danger as well as increase safety. The problem with filling out a JSA on a piece of paper is that the process begins to take on the negative attributes of paper data collection.

The functionality that is missing from a paper-based process and makes it so inefficient includes:

  • No advanced data collection fields including Photos, GPS, Integrated Drop-Down Menus, Time Stamps, and more
  • No automated review or approval workflow functionality
  • No real-time data reporting or storage in your backend database systems
  • No data field requirements to ensure fully completed JSA reports

As you can see from the list above, paper JSAs are likely only being half as effective as they should. With a mobile form platform like GoCanvas, you can transform your JSA or JHA process into something that runs in real-time and collects data that includes dynamic info like site photos and GPS stamps. The data that your field personnel collects with GoCanvas instantly becomes actionable data that you can use to make decisions, instead of having to wait hours or days to receive paper-based forms.

The ability to make proactive decisions about safety is often the difference between an accident being prevented versus it actually happening.

The process of getting started with your own mobile JSAs for your various worksite projects is not difficult at all!

Our Application Store is a great resource to get started. With over 23,000+ pre-built mobile form templates including JSAs and JHAs, you’ll be sure to find something you can download into your account and start using right away! These templates can even be edited to fit better into your current process using the GoCanvas App Builder.

JSA Mobile Apps

Another great option for you is to take a picture of the paper JSA or JHA that you use today and we will convert it into a mobile form for free! Simply click here to upload a photo or a copy of your JSA and we will have it converted within 24 – 48 hours! That means that you’ll be able to start seeing the benefits of a mobile JSA versus a paper form within just a day!

Convert paper form to mobile form

About GoCanvas

GoCanvas® is on a mission to simplify inspections and maximize compliance. Our intuitive platform takes care of the administrative tasks, freeing our customers to focus on what truly matters – safeguarding their people, protecting their equipment, and delivering exceptional quality to their customers. 

Since 2008, thousands of companies have chosen GoCanvas as their go-to partner for seamless field operations.

Check out even more resources

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How Home Builder, True Homes, Streamlined Inspections & Increased Sales by $1M

How Home Builder, True Homes, Streamlined Inspections & Increased Sales by $1M

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Building - Quote -

Background

  • Industry: Construction, Home Building
  • HQ Location: Monroe, NC
  • Website: Visit Here

Quick Facts

  • Recover $22,880 in paper costs annually
  • Recognized 19% increase in customer referral rate
  • Return on investment of $1,000,000+

Being a home builder within the Construction industry, completing and/or starting 4 new homes per day, was inherently causing paper forms to pile up. The main source of the pile up revolved around their inspection process at each construction site. These multi-page packets of paper that covered every section of the house could take hours to fill out, all while the new home buyer is just wanting the entire process to be over. This led to some home buyers to become frustrated and dissatisfied, which eventually led to a decline in True Homes’ customer referral rate.

On the backend, it was taking the staff in the office a minimum of 6-7 minutes to extract information for reporting purposes. And with over 45 project managers filling out 5 to 10 forms per day, this was equating to an average of 450 hours per month spent on just extracting data from paper forms.

True Homes reached out to GoCanvas to begin the process of streamlining their entire walk-through inspection process.

The Senior Mobile Consultants at GoCanvas began working with the Field Operations Manager at True Homes to develop an 117 question mobile inspection that included built-in scoring. The new mobile inspections, being used on a mixture of iOS and Android devices, were pushed out to project managers of all ages and tech knowledge. While many embraced the new way of doing things on mobile devices, a few were resistant to change after many years of using paper. But after a couple weeks of using the new system, they realized that the benefits far outweighed the initial learning curve.

“At first I was not happy about it. But then I saw that it changes how I work” said a project manager. “It makes my job easier, more efficient.” 

The new mobile inspections helped project managers identify issues within the homes and quickly communicate these concerns to the vendors in order to have them corrected immediately. With the GoCanvas mobile forms the inspections could easily be broken down by the different areas of the home, include embedded site photos, and be quickly completed without dragging the homeowner through a 2-3 hour process. This streamlined inspection process led to issues being resolved before homeowners even realized something was wrong, which ultimately resulted in much happier customers.

Ultimately this led to a 19% increase in referrals from customers in just 12 months.

Since deploying GoCanvas out to their project managers, True Homes has already seen dramatic benefits to their business. Not only are they collecting data faster, they are able to view real-time reports and dashboards via their database integration with Microsoft PowerBI. GoCanvas’s connection with Zapier made the process of getting the data they collect automatically pushed out to their business intelligence systems hassle free and done without the need of expensive IT developers.

True Homes has also taken advantage of GoCanvas’s extensive list of project management features including Folder functionality. This allows clients in the Construction industry to easily sort and organize the various types of mobile inspection forms they have created. This makes extracting information by location or home section a breeze, eliminating much of the 7 minutes it used to take to extracting information from EACH paper inspection.

Overall satisfaction among their customers, employee production, and data reporting were all positively affected by going mobile with their inspection process. This transition from paper has ultimately led to their $1M+ increase in sales in just 12 months of deploying GoCanvas.

About GoCanvas

GoCanvas® is on a mission to simplify inspections and maximize compliance. Our intuitive platform takes care of the administrative tasks, freeing our customers to focus on what truly matters – safeguarding their people, protecting their equipment, and delivering exceptional quality to their customers. 

Since 2008, thousands of companies have chosen GoCanvas as their go-to partner for seamless field operations.

Check out even more resources

Three inspection workers on job site.

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3 Ways to Create a Mobile Work Order Form in Under 10 Minutes

3 Ways to Create a Mobile Work Order Form in Under 10 Minutes

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Choose a template

The secret to setting up the right mobile platform for your business is not by searching for the cheapest tool, but finding the one that you are able to customize, deploy, and manage yourself without the need of IT. This is why more and more companies from the Construction, Inspection, and Field Service industries are choosing GoCanvas for mobile construction work order and document management.

Still wondering if your business should make the switch to mobile work orders? Take a look at some of these stats from our clients in the Construction industry:

  • 45% of clients use GoCanvas for mobile work orders
  • 72%% of clients reported dramatic improvements in the speed of data collection and reporting
  • 78% of clients increased the productivity of their business by 10-19%+

The reason that close to 75% of GoCanvas users are able to build their first mobile form in less than a day is because of our code-free form builder and template library.

Another option is choosing one of the pre-made mobile work order forms in our Application Store of over 30,000 industry and use-case specific templates. This allows you to take your time as you find the right work order that matches your industry and use case. The best part is that you can download as many templates as you wish, test them out, and even customize them using the GoCanvas App Builder to make sure they are perfect. This option is perfect for people who don’t want start from scratch but also want to be hands-on as they build out the mobile platform for their business.

Canvas Mobile Form Builder

The last option (but best in my opinion) is to create a custom work order using the drag-and-drop, no-code builder.

This option gives you the ability to customize everything from the features, user experience, and the reports of your work order. You are able to make the work order as simple as a two screen mobile form with simple data entry fields to as complex as a 15 screen mobile form with automated calculations and conditional fields. This option allows you create a data collection experience that matches the specific job or project that your employees are undertaking.

The best part about all of these options is that there is NOT a huge time or cost investment. Your business is able to design, create, and deploy a mobile platform under a week without the need for involving IT or outside consulting services. This is ideal for any company who is looking for a boost in productivity but is afraid of investing large amounts of time and money in technology.

About GoCanvas

GoCanvas® is on a mission to simplify inspections and maximize compliance. Our intuitive platform takes care of the administrative tasks, freeing our customers to focus on what truly matters – safeguarding their people, protecting their equipment, and delivering exceptional quality to their customers. 

Since 2008, thousands of companies have chosen GoCanvas as their go-to partner for seamless field operations.

Check out even more resources

business people discussing project

Gown Your Business with GoCanvas Partner Program

Join our Partner Program and gain instant access to our global network of thought leaders and industry experts enjoying shared collaboration and collective success.

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