Penn Line Accelerates Turnaround Time by 80% with GoCanvas

Penn Line Accelerates Turnaround Time by 80% with GoCanvas

Industry: Construction Service

HQ Location: Scottdale, PA

Website: Visit Here

Overview

Overview

Situated in Scottdale, PA, Penn Line Service is a construction services company that has been operating for 80 years. It currently employs over 1,500 employees and generates over $250M annually. Some of Penn Line’s core capabilities include building commercial power and data systems, power line construction, erosion control, and guide rail installation.

Dave Cramer—project coordinator for the roadside, reclamation, and landscape division of Penn Line—has been with the company for seven years. He oversees the material planning and purchasing of the business unit, which generates over $80M in annual revenue.

Since discovering GoCanvas five years ago, Dave has been steadily improving process efficiencies at Penn Line—despite having no previous systems, networking, or applications experience. What started as a simple form build and creating some reference data files for a pilot project has evolved into real-time fieldwork visibility through GoCanvas’s integration with SmartSheet, while GoCanvas Analytics has shaved six hours a week off the team’s invoicing processes.

But what prompted Dave to adopt GoCanvas in the first place?

“With GoCanvas, we received material information within seconds, reducing our 10-14 day turnaround to a mere 72 hours.”

Icon of magnifying glass.

Background

Icon of magnifying glass.

Background

In 2017, Penn Line was awarded a state contract to replace the guardrails of 558 Pennsylvania bridges. This hefty project would take four years to complete and required Penn Line to adhere to stringent project guidelines, including:

  • Delivering accurate, legible, real-time summaries of work performed at each site
  • 72-hour turnaround for material certifications
  • Full supervisory oversight and customer visibility
  • Photo documentation of work performed
  • Details of additional work, safety exceptions, underground utilities, and property damage

The Problem

The Problem

Upon reviewing the company’s past projects, Dave discovered that Penn Line’s systems and processes had become outdated and would not be able to meet the requirements of the state contract. Most notably, site sheets were being handwritten and manually delivered to Penn Line headquarters.

This often resulted in:

  • Data being illegible or inaccurate
  • Important documents getting lost in transit
  • Significant delays and project bottlenecks
  • Poor internal and external oversight
  • Trouble issuing accurate and timely invoices

In order for Penn Line to comply with the project requirements, the company had to rethink the way it captured, transferred, and stored its site data.

The Solution

The Solution

Having heard of GoCanvas earlier in 2017, Dave reached out to our team with a plan to use the guardrail project as an opportunity to pilot the GoCanvas platform. The initial build was fairly simple, consisting only of the GoCanvas Form Builder, PDF Designer, and Reference Data tools.

Dave built a customized GoCanvas form to capture all the necessary data for Penn Line’s material certifications and used the pre-negotiated contract items to create four reference data files for tracking all materials used on site.

Moreover, using GoCanvas allowed the company to easily capture additional site data—like site conditions and unforeseen delays—to then be compiled into a simple PDF report within minutes.

The Outcomes

The Outcomes

Using GoCanvas, Penn Line revolutionized the way it worked, implementing:

  • Accurate, real-time summaries of work performed at each site
  • 72-hour turnaround for material certifications, a significant improvement over the previous 10 to 14 days
  • Improved supervisory and customer oversight, saving hundreds of thousands of dollars in erroneous invoicing
  • Customer signatures and photo documentation to verify completion of work
  • Records of additional work, site conditions, safety exceptions, underground utilities, and property damage

“With GoCanvas in place, we received material information within seconds of foremen submitting it on their mobile devices … reducing our 10- to 14-day turnaround for material certifications to a mere 72 hours,” said Dave.

With the GoCanvas pilot having gone so smoothly, Penn Line started looking at how it could further utilize GoCanvas to improve its operations.

Where Are They Now?

Since the initial project in 2017, Penn Line has grown its usage of GoCanvas to 80+ forms, 67 users, and 16,000 form submissions annually. The company now uses GoCanvas across all of its projects to capture daily site sheets, safety inspections, machinery operator checklists, damage records, and accident site logs.

After GoCanvas’s digital platform helped Penn Line move away from manually entering important information, the company began saving hundreds of thousands of dollars in erroneous invoicing and poor data management, improving efficiency by 80% with devices that employees already knew how to use.

Penn Line also increased the complexity of its GoCanvas build by incorporating extensions like Integrations and Analytics.

Improving Accident Site Logs with GoCanvas Integrations

A core aspect of Penn Line’s roadside, reclamation, and landscape division is repairing roadside damage caused by accidents. Prior to using GoCanvas Integrations, Penn Line supervisors would visit accident sites to manually record the damage and determine what materials, equipment, and traffic control measures would be needed for repairs.

Compiling these accident site logs would often take up a supervisor’s entire day. In most cases, logs were handwritten on site and rewritten at the office before being handed over to a foreman the following day.

Dave’s migration of the accident site logs to GoCanvas allowed supervisors to capture the GPS locations of sites, take photos, and record all necessary details without leaving the safety of their trucks. This alone saved countless hours of time by eliminating the need for handwritten site logs.

Next, the information was mapped through Zapier to Smartsheet, meaning accident site logs were now being sent to crews and state coordinators in real time and could be used as checklists to plan routes and avoid dual deployments. This enabled supervisors to track progress and manage their crews’ workloads.

“It’s imperative that we get our crews to these sites as efficiently as possible for the sake of productivity and safety,” said Dave. “Integrating GoCanvas with Smartsheet gives us everything we need. The power is in self-serve visibility at every level of work. The supervisor confirms damage, [then] captures the GPS position and the details that he needs without leaving the safety of his truck. The information is immediately routed, organized, and available for all stakeholders in real time on their mobile devices.”

“Conservatively speaking, this integration alone is saving us at least one to two hours of night work for each supervisor,” Dave went on. “With five supervisors, this equates to roughly 25 hours saved each week. It’s really hard to quantify the impact it’s had on crew organization, planning, routing, and execution, but it’s significant.”

Using GoCanvas Analytics to Improve Project Oversight and Invoicing

Up to this point, Penn Line had undergone a complete process revolution and was now operating more efficiently than ever before. However, maintaining oversight and managing the submission data of over 80 GoCanvas forms could be incredibly challenging, especially when invoicing customers.

Prior to implementing GoCanvas Analytics, Penn Line was manually pulling all projects’ submission data and compiling invoices on a weekly basis. Not only was this a very time-consuming process, it also allowed a lot of room for human error.

Using GoCanvas Analytics, Penn Line created a fully customized live view of all submission data, which included:

  • Daily supervisor reports of work accomplished
  • On-demand job recaps for customers
  • Aggregated executive dashboards pulling data from 27 different forms
  • Weekly reports detailing all project progress and productivity

To top it all off, Penn Line’s finance team now receives a weekly summary report containing all the information needed to invoice customers. The report automatically pulls data across all existing projects and allows the team to save over six hours on invoicing every week.

According to Dave, “Analytics is giving our AP team back six hours every single week. That doesn’t sound like a lot, but it’s almost a full day for one team member. Thanks to Analytics and a couple of other adjustments in tools and process, we are now able to reallocate one full-time employee to other under-resourced areas of the business.”

Ready to Rethink How You Work?

GoCanvas has helped a variety of businesses across multiple industries transform their jobsites and rethink their project management, ultimately saving them money. Why not do the same? Reach out to one of our experts today to kickstart your process revolution.

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3 Ways to Drive Cost-Efficiency with GoCanvas Integrations

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GoCanvas Integrations

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Introduction

 

Take a look at how each integration operates, explore potential use-cases, and address the problems they solve.

Cloud Storage Integration

 

Maintain real-time system updates for informed teams, ensuring up-to-the-minute data availability and seamless collaboration.

Accounting Integration

 

Automate invoicing for faster billing turnaround and time-saving benefits, streamlining financial tasks.

Additional Resources

 

Integrate with 1,000+ software apps, syncing real-time data with your business tools, improving your capabilities.

Dispatch Integration

 

Trigger dispatch processes ensuring timely follow-up and actions, improving response times and workflow efficiency.

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The Definitive Guide to Eliminating Construction Paper Forms

The Definitive Guide to Eliminating Construction Paper Forms

In the construction industry, there are a lot of factors you can’t control, such as the cost of raw materials or the weather conditions at a site. But if you’re struggling with paper forms getting lost, damaged, or destroyed, then there’s a solution at your fingertips: mobile apps.

In this eBook you’ll learn:

  • The problem with construction paper forms & the simple solution
  • How to think strategically about construction mobile apps
  • The one switch that saved an Australian contractor thousands of Dollars
  • How to build an inspection app in one hour

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5 Ways GoCanvas Analytics Enables Data-Driven Decision Making

5 Ways GoCanvas Analytics Enables Data-Driven Decision Making

Today, market leaders know it’s not enough to access accurate and reliable data. No matter how in-depth, data is meaningless if you cannot effectively interpret it and generate valuable insights.

GoCanvas Analytics helps you turn data you’re already collecting into actionable insights that enable you to save time and money, increase safety and compliance, and improve your business processes.

Here’s how:

  • Automated data collection and analysis. GoCanvas Analytics removes the hassles of sifting through information by using already-collected data to visualize what’s happening throughout your business in real-time via easy-to-share reports and alerts.
  • A comprehensive data toolkit. When there’s a sudden spike in safety-related incidents, GoCanvas Analytics gives you the keys to successfully discover, interpret, and share new insights and knowledge. Having the right analytics tools in place enhances communications between teams and reduces administrative labor.
  • Automated email alerts and reports. Along with disseminating scheduled reports, GoCanvas Analytics can automatically send email alerts to anyone who needs them, ensuring everyone’s informed of data changes related to safety incidents, equipment maintenance, and workplace inspections.
  • Analytics tailored to your business needs. GoCanvas Analytics has the flexibility and functionality to evolve your data as you identify new problems to solve and questions to answer. You can toggle dashboard views to see historic quality control (QC) data, set alerts for active failures/issues, and even report on data to predict issues before they happen.
  • The ability to scale. Businesses need additional insight and reporting capabilities as they grow, and GoCanvas is designed to scale accordingly. Our adaptive dashboards, versatile reports, and analytics experts can help you collect and leverage data that’s critical to your business success.

Looking to take your data to the next level?

GoCanvas Analytics provides dynamic, comprehensive dashboards to help you keep tabs on your business in real-time. Request a demo to see how Analytics can work for you.

About Us

GoCanvas

Since 2008, GoCanvas has been the go-to for job site management and compliance in construction and manufacturing. We are on a mission to eliminate paperwork, streamline workflows, and become an indispensable tool for any business owner. Together with Device Magic, our customizable mobile forms solution delivers seamless simplicity and optimal productivity. See why our 4 million monthly users chose GoCanvas and unlock your potential with our user-friendly platform.

Device Magic

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How Digital Can Transform Manufacturing

worker in a manufacturing bakery factory

How Digital Can Transform Manufacturing

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For the most successful manufacturers, technology isn’t an add-on or an afterthought—it’s an integral part of running a company. By automating tedious manual processes, technology saves you money and empowers you to spend more time growing your business.

Customized GoCanvas Forms can help your manufacturing company grow in the following key areas:

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Automation

Say goodbye to the messy handwriting and disorganized papers associated with manual processes. With GoCanvas mobile forms, you can:

  • Capture richer and more accurate data
  • Require and/or pre-populate certain fields
  • Include photographs and other images
  • Give stakeholders immediate access—wherever they’re located
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Safety and Compliance

Complying with regulations is vital to avoid high fines and uphold employee safety. By harnessing the power of big data through customizable GoCanvas mobile forms and checklists, manufacturers can:

  • Identify errors and violations in real time
  • Store records in the cloud for immediate access
  • Standardize data capture
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Standardization

Standardizing your processes with GoCanvas can significantly improve efficiency, allowing you to:

  • Consistently capture and analyze data across all facilities
  • Simplify quality and compliance checks
  • Unlock time savings
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Interoperability

Modern manufacturing relies on using interchangeable parts to heighten production with fewer personnel. GoCanvas can optimize your company’s interoperability with customizable inspection checklists that:

  • Facilitate real-time data collection and insights
  • Operate in offline mode
  • Sync with the cloud immediately (or as soon as connectivity is available)

Ready to Rethink How You Work?

See how GoCanvas can transform your manufacturing business by automating tedious manual processes so you can spend less time on paperwork and more time growing your business.

Our user-friendly digital solution lowers costs, saves you time, and empowers your people to work smarter, not harder.

To learn more, sign up for a demo with our manufacturing experts.

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Maintenance Management Made Easy

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Maintenance Management—Made Easy

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Let GoCanvas manage and maintain your equipment with our well-oiled processes.

The quickest way to optimize your operations is by eliminating redundant, tedious, and distracting administrative tasks. With a simple and automated digital solution, you don’t need to micromanage your maintenance.

What could that look like for you? 

Reduce equipment downtime

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Manage your assets

Let GoCanvas be your equipment-sitter, so you there’s never inventory bottlenecks and so you can always keep a close eye on your supplies and materials.

Leverage your data

Keep your equipment in top shape by using historical data to keep up with necessary repairs and scheduled maintenance.

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So how do we do it?

  • Customizable pre-built mobile forms
  • Real-time data collection, even when you’re offline
  • Automated workflows and scheduled assignments
  • Industry-leading business insights
  • Company-wide dedication to the success of our customers

Ready to Rethink How You Work?

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GoCanvas

Since 2008, GoCanvas has been the go-to for job site management and compliance in construction and manufacturing. We are on a mission to eliminate paperwork, streamline workflows, and become an indispensable tool for any business owner. Together with Device Magic, our customizable mobile forms solution delivers seamless simplicity and optimal productivity. See why our 4 million monthly users chose GoCanvas and unlock your potential with our user-friendly platform.

Device Magic

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The Top 5 Issues—For HVAC Field Service Technicians

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If you’re looking to start a career as an HVAC field service technician, there are certain challenges to consider that are unique to this industry. While becoming a field service technician can be rewarding, it does come with certain disadvantages like any other career path.

The following checklist highlights some of the specific challenges that HVAC field service technicians face on the job:

1 Determining Who is Handling Each Project

When working with a team of technicians, it’s important to know who is assigned to each task and where they are at a given moment. For example, you might need assistance with a particular resource that another technician has, in which case you should know where this technician is and how to request this resource.

2 Tracking Task Progress

While collaborating with other technicians across multiple locations, it’s important to know the progress of each maintenance task. Customers will want to know that you and your teams are performing the services they need when they need them, which is why you need in-depth insight into your operations.

With the help of HVAC field service software, you’ll be able to determine exactly how far along you are with each project. You’ll also be able to provide customers with regular updates throughout, which will go a long way in keeping them satisfied.

3 Inefficient Communication

Another potential issue that can make operations inefficient and leave customers unhappy is insufficient communication. You need to be able to see customer requests and communicate them across your team. This will ensure that everyone is on the same page and enable faster response times, which emergencies demand. HVAC field service software could ultimately facilitate better communications with customers and service teams that help avoid any wasted time.

4 Prioritization of Tasks

Field service technicians need to know which tasks to perform first based on urgency. They also need to know what precautionary tasks to perform to improve the efficiency and safety of subsequent tasks.

The right HVAC field service technology will help you prioritize each task based on importance, making sure you and your teams always know which tasks to tackle and when.

5 Imprecise Scheduling

Often, field service technicians provide customers with a window of time in which they can respond to an emergency request. This imprecise scheduling could not only decrease the efficiency of job site operations, but it can also lead to increased operating costs and keep customers unhappy.

Automated scheduling using the right software could help establish precise appointments while reducing labor commitments and costs through automated dispatching.

Get the Help You Need with Reliable HVAC Field Service Software

These and other challenges are some of the most common in the HVAC industry. However, you can overcome them with dependable HVAC field service software from GoCanvas. Using GoCanvas, you can optimize operations through increased transparency, improved communication, and faster response times.

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In this on-demand webinar, Device Magic experts Connie Leeper and Mae Bouley share the most common analytics dashboards clients are using to optimize performance and fuel growth.

  • Maximize profit margins: Compare timesheets, invoice rates, and fixed costs.
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In this webinar, Device Magic experts Connie Leeper and Mae Bouley will share the most common analytics dashboards clients are using to optimize performance and fuel growth, including inspection reports, work orders, and timesheets.

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Overview:

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