Frequently Asked Questions

GoCanvas is a field operations and inspections platform that delivers effortless compliance solutions for jobsite management, fire safety, and beyond. Over 5,000 companies rely on GoCanvas to optimize field operations and inspections, enabling them to save time, reduce costs, and focus on what really matters—getting the job done.

Customers cite significant improvements to their team’s productivity, compliance, and safety thanks to real-time mobile data capture, transfer, and analysis via industry-standard digital forms, including: 

• 40% reduction in time spent on weekly admin tasks
• 34% increase in overall productivity
• $52,250 annual time savings

The top industries that benefit from streamlining operations with GoCanvas are: 

• Construction
• Fire and life safety
• Manufacturing
• Field services
• Transportation and logistics
• Oil and gas

GoCanvas offers a robust library of prebuilt, industry-standard digital forms that can be used as is or customized to fit your business’ needs. 

GoCanvas can be used to digitize and automate the data collection, transfer, and analysis of any paper-based process; however, some of its most common use cases include: 

• Inspections 
• Incident reports
• Work orders
• Automated invoicing
• Employee onboarding and training

GoCanvas helps companies get more work done in less time and with less effort through real-time data capture, automated workflows, and seamless integrations. On average, companies cite a 40% reduction in the amount of time spent on weekly administrative tasks.

GoCanvas safeguards your people and assets while guaranteeing the quality and compliance of your projects and equipment—all in one solution.

• Easy field adoption: Teams collect information while onsite using a mobile device, enabling data to be securely captured and transferred to other team members and systems in real time. 
• Work anywhere with offline mode: Even if there’s not a Wi-Fi connection, data can be entered into the digital form and securely transferred once a connection is re-established.
• Real-time data for rapid decision-making: Teams are able to keep jobs moving with seamless handoffs and escalation of issues for prompt remediation.
• Backed by world-class customer support: Backed by 15 years of experience, GoCanvas maintains a 97% customer satisfaction rating and strives to resolve tickets in one business day. 

Yes, GoCanvas forms can be customized to fit your needs. To help you get started quickly, we offer a robust library of prebuilt, industry-standard digital forms that can be used as is or as a base for additional customizations.

GoCanvas Analytics aggregates the data you collect in the field and visualizes it in the form of charts, graphs, and dashboards, allowing you to see key performance metrics at a glance, spot trends, and identify areas of opportunity. 

GoCanvas allows you to keep tabs on all your projects and keep jobs moving, all from one central location. Allocate resources efficiently and balance workloads by managing projects from within GoCanvas’ Work Hub.

GoCanvas is backed by 100% in-house support available anytime you need it via phone, email, text, or live chat. The GoCanvas Support Team prides itself on maintaining a 97% customer satisfaction rating and strives to resolve all support tickets in one business day.

Yes, GoCanvas integrates with over 1,000 software applications to automate seamless data transfer in real time. If you need a connection outside of our out-of-the-box offerings, GoCanvas allows for SQL database connectivity and features a robust API. 

GoCanvas offers over 1,000 out-of-the-box integrations, as well as SQL database connectivity and a robust API.

Yes, field operations are one of the most common use cases for GoCanvas, with customers citing a 55% reduction in time spent collecting data. 

• Work orders: Save time and ensure accuracy with pre-populated lists of information like prices, codes, and part lists. Keep jobs moving with automated handoffs, conditional approvals, and signature capture. 
• Dispatch: Manage your team’s time and balance resource allocation by monitoring schedule assignments and tracking job statuses, all from within GoCanvas
• Data collection: Ensure accuracy with real-time data capture and transfer, including on-site photo upload and annotation capabilities.
• Estimates and billing: Calculate price and part totals, scan barcodes, validate rates, and automate invoicing right from the field.

Over 50% of customers use GoCanvas’ digital forms for maintenance management, including ongoing quality checks and inspections. 

• Inspections: Ensure accuracy and compliance with standardized data collection and transfer.
• Proactive maintenance: Mitigate risk by addressing issues before they require reactive maintenance. 
• Asset inventory: Ensure adequate, organized stock at all times.

Standardized operations and documentation: Ensure all inspections, work orders, and checklists follow the same format.

GoCanvas supports a culture of safety and compliance by making it easy to operationalize safety checks, proactively identify and address safety hazards, and retain records for compliance purposes. 

• Protect your people: Avoid workplace accidents by enforcing safety procedures and inspections. 
• Increase equipment uptime: Avoid expensive emergency repairs with preventive maintenance.
• Meet regulatory compliance requirements: Simplify record retention for audits by securing digital copies of all inspections and checks. 
• Respond to workplace incidents: Implement corrective actions immediately by triggering escalations in real time.

GoCanvas is unique in that it is designed to meet you where you are on your digital journey. Whether you’re just starting out or you’re ready for a more robust solution that integrates with other systems and offers custom analytics, we’ve got you covered. 

GoCanvas is an easy-to-use low-code/no-code platform backed by 15 years of experience and reliable support that scales with you and your team as your business needs evolve. 

Yes, GoCanvas is easy to set up and use in the field. 

• For your administrators: As a low-code/no-code software solution, GoCanvas features drag-and-drop functionality, which allows you to build and deploy customized forms quickly without any technical expertise. You can also select from thousands of prebuilt, industry-standard digital forms to get started quickly and customize further.
• For your users: GoCanvas’ intuitive design and smart logic make it easy for users to input and transfer information directly from their mobile devices, thus making their jobs faster and easier.

GoCanvas is designed to digitize and automate the data collection, transfer, and analysis of any paper-based process, eliminating the need for paper documentation. 

All the data collected in GoCanvas is securely uploaded and stored in the cloud (the GoCanvas website). You can search and view all of your data from our site. 

Once the data is collected, there are multiple ways to share and distribute it according to your business needs, including: 

• PDF and email: Every GoCanvas form can be downloaded as a PDF and emailed to team members, customers, or vendors. 
• System integrations: GoCanvas connects with over 1,000 software applications, allowing seamless data transfer in real time. If you need a connection outside of our out-of-the-box offerings, GoCanvas allows for SQL database connectivity and features a robust API. 
• Analytics: GoCanvas can be used to aggregate the data you collect in the field and visualize it in the form of charts, graphs, and dashboards, allowing you to see key performance metrics at a glance, spot trends, and identify areas of opportunity.
• CSV download: All the data collected in GoCanvas can be exported for additional analysis in another tool.

Additional information regarding GoCanvas data security and infrastructure can be found in our Help Center article titled “GoCanvas Security Overview.”

GoCanvas plans are designed to fit the needs of your business and scale with you as you grow. Visit our pricing page to pick the package that works for you.