How Bosque Brewing Used GoCanvas to put the Safety of their Community and Coworkers First

By Chip Phillips on August 6, 2020
Tags: Business Operations, Case Studies, Data Collection

  • Industry: Brewing, Restaurants, Food Service
  • HQ Location: Rio Rancho, NM
  • Website: Visit Here

Background

Bosque Brewing was founded in New Mexico in 2012 with the intent of crafting high-quality, flavorful beers while creating jobs and contributing to their local community and economy.

Since their initial brewing operation, Bosque has expanded distribution to over 150 restaurants and retail outlets across the state of New Mexico. They have also established multiple taprooms and public houses, with three locations in Albuquerque and the surrounding area (Bernalillo, Nob Hill, Restoration Pizza).

The COVID-19 pandemic forced Bosque to temporarily close their taprooms to protect their customers and staff. As they reopened under new guidelines issued by the State of New Mexico, Bosque needed a way to conduct employee health screenings for over 200 employees across multiple worksites.

Challenges with COVID-19

Bosque initially rolled out a paper form system for employee health screenings. A binder with screening forms was provided to each of their four open locations, with every employee completing a daily pre-shift survey. 

The completed forms were collected every few days, then scanned and sent to their home office to be filed electronically for reporting purposes. This process proved very time-consuming and inefficient, often taking hours to review days worth of forms, decipher handwritten notes, and follow up on any outstanding issues from numerous surveys.

Plus, if an employee was reported as symptomatic for COVID-19, even further effort was needed to perform rapid contact tracing. Reports would be run from a separate Human Resources Information System (HRIS) to determine other employees who would have had contact, plus a manual inquiry into visits from their corporate office or other worksites, as those details would not be accounted for in their HRIS records for individual locations.

When it became obvious that COVID-19 would continue to affect their industry and business, Bosque knew a more robust and efficient solution was needed.

Results

Scott Conger, Business Systems Administrator at Bosque Brewing, researched several options for digital employee health screening. He found that GoCanvas offered an intuitive interface and strong ease of use for their teams.

Bosque now uses the GoCanvas Employee Screening Toolkit at every location, with a screening station at each main entrance. Employees can complete self-screenings or get assistance from colleagues as a sort of guided screening, completing a survey before each shift. Plus, each location has options to adapt the screening surveys to their processes, with easy editing of employee lists and custom alerts based on survey responses.

Since implementing GoCanvas, the amount of time spent on collecting and sharing screening data has reduced from hours to minutes. The daily survey responses from each location are automatically uploaded to the cloud and combined with existing data for reports. Alerts are sent for any symptomatic employees, and comprehensive visitor records means contact tracing is a much smoother process, helping Bosque further ensure the safety of their employees and customers.

‘I’m not spending any time combing over days of pre-screening forms, troubleshooting, or filing,’ says Scott. ‘The (GoCanvas) app is intuitive for all of our employees, integrating automatically with our Google Drive functions, with alerts set up for our office and automated emails sent to the manager of the specific location.’

GoCanvas was also well received by the management and staff at Bosque’s brewery and taprooms. Scott created several polls in Slack (their main work messaging system) to get feedback on how GoCanvas is working for each location and their employees. The response was universal- ‘It’s amazing, it does everything I want it to do.’