No matter how low your prices or how good your customer service, your sales will suffer if your store’s cleanliness and organization are poor. This holds true not just in main display areas, but in utilitarian areas like parking lots and especially bathrooms. The fact is, your customers notice everything — and make decisions about where to shop based on what they see. In fact, a survey found that 95 percent of customers consider outside appearances when determining where to shop, and 52 percent would avoid a store because of a dirty appearance from the outside. Stores that serve food or food products are under special scrutiny — some 86 percent of adults said they equate the condition of a restaurant’s bathroom with the condition of its kitchen.
So even if you’re keeping up with the cleanliness of your business in the obvious places, how do you also make sure to stay on top of the condition of the bathrooms, parking lot, and sidewalks? Here are some tips and ideas for how mobile forms can help you get the job done.
By paying the same amount of attention to your business’s utilitarian areas, you’ll ensure that customers continue to visit and enjoy shopping in comfort — and safety. They’ll even spend more time in-store if surroundings are tidy and fresh-smelling, increasing the likelihood of a purchase.
Want to learn more? Our new eBook, “Retailers: Use Mobile to Ace Inspections and Improve Store Appearance” offers many more insights into how to meet and exceed cleanliness and safety standards, and in turn, boost your bottom line.
What else is in this eBook?
Want more on keeping your retail outlet clean, safe, and productive? Check out: