Canvas Acceptable Use Policy

April 1, 2009

This Acceptable Use Policy (“AUP”) describes unacceptable practices and prohibited actions while using Canvas’s services, network and online offerings (collectively, the “Services”). As a customer of GoCanvas using the Services, you acknowledge that (a) you have read, understood and agree to abide by this AUP, (b) you will ensure that your customers and end-users abide by this AUP and© you will be responsible for violations of this AUP by your customers and end-users. GoCanvas reserves the right to modify this AUP at any time, notifying you either via e-mail or on the administration console, or by posting a revised copy of this AUP on our website. You agree to review this AUP on a regular basis and remain in compliance at all times.


This AUP is intended to protect the Services, employees and customers of GoCanvas, and the Internet community as a whole from improper, inappropriate, abusive, or illegal activity. When using the Services, you are required to comply with this AUP and are expected to adhere to commonly accepted practices of the Internet community. The prohibited uses described below are intended as guidelines regarding improper and inappropriate conduct, and should not be interpreted as an exhaustive list.

GoCanvas makes no guarantee regarding, and assumes no liability for, the security and integrity of any data or information you store or transmit via the Services or the Internet, including any data or information stored or transmitted by any computer designated as “secure.” Employees and customers of GoCanvas are responsible for immediately reporting to GoCanvas any issue which could compromise the security or integrity of any user or system taking part in the Services.

Prohibited Uses

Illegal Use

GoCanvas Services may only be used for lawful purposes. The transmission, distribution, retrieval or storage of any data or other material in violation of any applicable law or regulation is prohibited. This includes, without limitation, data or other material which:

Infringes any copyright, trademark, trade secret, patent or other intellectual property right.

Constitutes an illegal threat made against any person or organization.

Violates export control laws or regulations.

Is obscene, pornographic, indecent, or defamatory.

Constitutes an attempt to defraud others.


GoCanvas Services may not be used in a manner which purposely alters or forges your identity. You may not engage, without limitation, in the following activities:

Sending any message or transmitting any electronic communication using a name or address other than your own for purposes of deception.

Impersonating someone else by altering your source IP address or by using forged headers or other identity information.

Fraudulently concealing, forging or otherwise falsifying your identity in connection with any use of the Services.


GoCanvas Services may not be used to violate system or network security; such behavior may result in criminal or civil liability. You may not engage, without limitation, in the following activities:

Gaining unauthorized access to, or attempting to compromise the normal functioning, operation or security of any network, system, computing facility, equipment, data or information.

Engaging in any activities that may interfere with the ability of others to access or use the Services or the Internet (i.e., Denial of Service attacks).

Monitoring any data, information or communications on any network or system not owned by you without authorization.

Gaining unauthorized access to the user accounts or passwords of other users of any system.

Attempting to intercept, redirect or otherwise interfere with communications intended for others.

Intentionally transmitting files or messages containing computer viruses or propagating worms, Trojan horses, or “spyware” programs.

E-Mail & SMS/Text Messaging

GoCanvas Services may not be used to distribute electronic mail, SMS in an improper or illegal manner. You may not engage, without limitation, in the following activities:

Transmitting unsolicited mass or commercial e-mail or SMS/text messages (i.e., spamming) for any purpose.

Enlisting a third party to transmit unsolicited mass or commercial e-mail or SMS/text messages on your behalf.

Collecting responses from unsolicited mass or commercial e-mail or SMS/text message, or advertising your website or your identity in such e-mail.

Transmitting a large amount of e-mail, SMS/text messages to a recipient with the intent to disable their system (i.e., mailbombing).

Using another party’s electronic mail server to relay e-mail without express permission.

Any e-mail/SMS-Text Message message containing informational or commercial content is considered unsolicited unless it is sent to a recipient who expressly requested receipt of such e-mail via an “opt-in” process. It is your responsibility to prove that the recipient explicitly requested inclusion on an e-mail list by direct action, preferably with evidence of confirmation by the recipient (i.e. “double opt-in”). In the absence of positive, verifiable proof to the contrary, GoCanvas will consider a complaint by an e-mail recipient to be de-facto proof that the recipient did not request the e-mail/SMS-Text Message about which a complaint was generated.

Cooperation with Investigations

GoCanvas will cooperate with appropriate law enforcement and other governmental agencies and other parties involved in investigating claims of illegal or inappropriate activity, and shall have no liability to you or any third party for any actions taken in connection with such cooperation. Employees and customers of GoCanvas are responsible for providing assistance to GoCanvas in such investigations as needed.

Notification of Violation

If you become aware of any violation of this AUP by any person, including downstream customers, end-users, or third parties, please notify us via e-mail at, or through your designated customer contact person at GoCanvas.