Simple Customer Satisfaction Survey Mobile App
This Simple Customer Satisfaction Survey Mobile App makes it easy to quickly document customer feedback so you can learn more about how to increase customer loyalty to your brand or store.
How does it work?
This customer satisfaction survey template app includes a customizable survey template that is accessible from any smartphone or tablet. Track response rates and measure customer satisfaction levels from any location. This app makes it easy to get customer feedback no matter where you are. This easy to use form covers overall satisfaction levels with your product, client satisfaction levels with the location, price and other details. Once the feedback survey has been completed, you can save the questionnaire for your records.
Use this app at a customer service desk to best receive and document feedback on products and services. As service representatives, identify any service issue using this app as a real time, automated survey support tool. Use this customer support tool to enter information on any personal feedback gathered in the survey, including any complaint.
Add your own open-ended customer service questions about customer expectations and actual experience, use checkboxes and dropdown boxes and open fields for additional comments and questions and responses to make your survey template unique to your business type and company. Once the customer service survey has been completed, the responses from the Customer Satisfaction Survey PDF are saved electronically for your records.
A great addition to this app is our sample customer satisfaction survey.