Medium

Available on

Apple Android Windows

Secret Shopper Retail Form Mobile App

The Secret Shopper Retail Form mobile app provides an electronic form for secret shoppers to use when evaluating the customer experience and overall customer satisfaction. Perfect for mystery shoppers, the app can be customized for different restaurants and retail shops and is easily accessible using a smartphone or tablet.

The mystery shoppers app is perfect for use by independent contractors and others who provide part-time work for secret shopper programs. The app covers store appearance, store clerks, merchandise displays and more.

  • Lendlease
  • The Cooperative
  • PG&E
  • Red Bull
  • Mirvac

Want to learn more about GoCanvas?

Request a Demo

Take a peek inside the Secret Shopper Retail Form Mobile App

Included Features

Our App Builder gives you the power to easily add and remove the ones you want. {{controller.show_all ? 'See included features.' : 'See more features.'}}

  • {{data.title}}

Included Fields

Customize to add, remove, or edit any of the fields below.

  • Ico textbox

    Store Name

  • Ico multiline

    Address

  • Ico dropdown

    Day

  • Ico date

    Date of Visit

  • Ico time

    Time of Visit

  • Ico textbox

    Name or Description of Store Clerk

  • Ico dropdown

    Was the store’s outside appearance attractive –Did the store have curb appeal?

  • Ico dropdown

    Was the window display inviting and attractive?

  • Ico dropdown

    Did the outside appear to be clean – clear sidewalks, clean windows and doors, etc.

  • Ico dropdown

    Was the store’s inside clean and attractive?

  • Ico dropdown

    Was the store easy to shop and well-organized?

  • Ico dropdown

    How did you feel about the overall appearance of the store?

  • Ico multiline

    Comments:

  • Ico dropdown

    Were you promptly greeted?

  • Ico dropdown

    Was the greeting friendly & professional?

  • Ico statictext

    3. If not immediately greeted, was the store clerk

  • Ico checkbox

    a.

  • Ico checkbox

    b.

  • Ico checkbox

    c.

  • Ico checkbox

    d.

  • Ico textbox

    e.

  • Ico textbox

    f.

  • Ico dropdown

    If the store clerk was occupied, did the store clerk let you know that he/she would be right with...

  • Ico dropdown

    Did the store clerk ask good questions to find out what you were looking for?

  • Ico dropdown

    Was the store clerk knowledgeable about the merchandise?

  • Ico dropdown

    Was the employee’s appearance appropriate to the nature of the store?

  • Ico dropdown

    Was the checkout experience positive?

  • Ico dropdown

    Did the store clerk thank you upon completion of your purchase?

  • ...and More!

Related Retail, Sales & Wholesale Distribution Apps... and they're all free for GoCanvas subscribers!

App Name

Mystery Shopper Assessment Tool

Use the Mystery Shopper Assessment Tool Mobile App and a smartphone or tablet to rate and evaluate customer service during...

App Name

Safety Tips Computer & Software Stores

By assessing your business procedures and ensuring that your employees are adequately trained, you can create a safer work...

App Name

Secret Shopper Restaurant Form

The Secret Shopper Restaurant Form mobile app makes it easy for restaurant owners to manage the mystery shoppers who visit...

App Name

Customer Trial Results

Trial results for form a research and development group. Results will include packaging, filling machine, pouch size and ...

App Name

Mystery Shopper Form

The Mystery Shopper Form mobile app was designed to simplify the mystery shopping process. Mystery shopping companies and ...

App Name

Secret Shopper Service Business Form

Use the Secret Shopper Service Business Form mobile app to allow mystery shoppers to evaluate your business for the follow...

App Name

Hotel Mystery Shop Feedback and Evalu...

As you know, mystery shopping is an important component of the quality assurance and customer loyalty processes for hotels...

App Name

Library Mystery Shopper Assessment

This Library Mystery Shopper Assessment Mobile App helps evaluate your local library. This app assesses reference departme...

More Information


Related Blog Posts