Carpet Installation Customer Complaint Form

Form Template

This Carpet Installation Customer Complaint Form app can be completed in the field in the unfortunate event of customer dissatisfaction.

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The app includes product details, description of the problem, and a brief checklist of possible causes. It also includes a section to detail what action will be taken.

No professional carpet installer wants to receive a complaint during a carpet install, but it can occasionally happen if the customer's chosen flooring has a manufacture defect or the installers made a mistake of any kind. With the Carpet Installation Customer Complaint Form app, you can quickly document the complaint and begin working to resolve the problem.

So whether you got a compromised product from the manufacturer, the carpet was damaged in transit, or a mistake was made during the carpet install appointment, our Carpet Installation Customer Complaint Form app makes handling complaints easier for your customer service team and helps you resolve the problem for your customer sooner.

  • Submission Editing
  • Reference Data
  • Dispatch
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  • iPhone
  • iPad
  • Android
  • Windows
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  • Quickbooks
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“I’m not a tech guy and I was able to pick this thing up in probably an hour, and actually start to build apps. I’ve done them over lunch when I’ve gotten frustrated with a process that didn’t exist in our company. So for non tech people who’ve got a problem, the support here is awesome and I’d recommend it to anybody, not just in our industry.”

Dave Kramer, PennLine Service

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