Carpet Installation Customer Complaint Form Mobile App
This Carpet Installation Customer Complaint Form app can be completed in the field in the unfortunate event of customer dissatisfaction.
How does it work?
The app includes product details, description of the problem, and a brief checklist of possible causes. It also includes a section to detail what action will be taken.
No professional carpet installer wants to receive a complaint during a carpet install, but it can occasionally happen if the customer's chosen flooring has a manufacture defect or the installers made a mistake of any kind. With the Carpet Installation Customer Complaint Form app, you can quickly document the complaint and begin working to resolve the problem.
So whether you got a compromised product from the manufacturer, the carpet was damaged in transit, or a mistake was made during the carpet install appointment, our Carpet Installation Customer Complaint Form app makes handling complaints easier for your customer service team and helps you resolve the problem for your customer sooner.