ESC Trouble Ticket
The ESC Trouble Ticket mobile app is a useful customer service tool that helps technicians manage their appointments with users.
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Use the form to quickly manage your job queue from anywhere in the field. With the client support trouble ticket form, the support center or technician can log details about the customers that are seen each day. The form covers the service request details, client location, users ID number, and more.
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Don't take our word for it...
“I’m not a tech guy and I was able to pick this thing up in probably an hour, and actually start to build apps. I’ve done them over lunch when I’ve gotten frustrated with a process that didn’t exist in our company. So for non tech people who’ve got a problem, the support here is awesome and I’d recommend it to anybody, not just in our industry.”