Customer Complaint Follow-Up Service Report

Form Template

Service departments can use the app to document customer complaints, failed components, replacement and service, service charges and testing and working status of app components repaired or replaced.

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The Customer Complaint Follow-Up Service Report mobile app allows you to replace your paper complaint report with a handheld mobile device like a smartphone or tablet. The mobile form includes fields to document items such as customer name and address, report number, failed components, replaced or serviced components and service charges. Once the mobile app is filled out a secure PDF is generated. The PDF is easy to share, and a copy is stored in your account for your sales team records. You can also use the App Builder to personalize and customize this mobile form.

Features
  • Signature Capture
  • Calculations
  • Submission Editing
  • Reference Data
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Platforms
  • iPhone
  • iPad
  • Android
  • Windows
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Integrations
  • Quickbooks
  • Salesforce
  • Google Docs
  • Dropbox
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*The Capterra SoftwareAdvice ​and GetApp logos are a service mark of Gartner, Inc. and/or its affiliates and is used herein with permission.*

Don't take our word for it...

“I’m not a tech guy and I was able to pick this thing up in probably an hour, and actually start to build apps. I’ve done them over lunch when I’ve gotten frustrated with a process that didn’t exist in our company. So for non tech people who’ve got a problem, the support here is awesome and I’d recommend it to anybody, not just in our industry.”

Dave Kramer, PennLine Service

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