Animal Control Emergency Call Guidelines

Much discretion is involved in handling animal-related emergencies. Per this app, Animal Control only responds to emergency situations involving sick or injured animals. They do not respond to pick up deceased animals, they refer people to their municipal public works department. They do not handle wildlife, they refer to Game Commission or wildlife rehab. facility. All police assist requests will be considered whether they meet the sick/injured protocol or not. Give whatever help is reasonable and practical. Respond if absolutely necessary or advise them on how they can control the situation on their own. Remember police do not have animal handling training- usually, if you tell them how to handle a situation, they will be willing to try. If they give you a hard time refer them to the Humane Officer during business hours. The Animal Control Emergency Call Guidelines mobile app allows you to replace your paper guidelines with a handheld mobile device like a smartphone or tablet. The mobile form includes fields to document items such as date, animal control facility, location, the person completing and captures a signature. Once the mobile app is filled out a secure PDF is generated. The PDF is easy to share, and a copy is stored in your account for your animal control records. You can also use the App Builder to personalize and customize this mobile form.