SOP Food Safety Hygiene Checklist: Responding to a Food Borne Illness Complaint
Ensuring food safety requires that any incident of compromised food products or reported food poisoning be handled effectively with a sense of urgency.
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Food service managers should have a plan in place before such issues arise. The SOP Food Safety Hygiene Checklist: Responding to a Food Borne Illness Complaint app will help food service management respond to a complaint of foodborne illness promptly and with proper concern for the customer. The app outlines the policy and process for appropriately handling a customer's complaint of foodborne illness and the specific tasks for any employee receiving the complaint and management. For example, any claim of food poisoning should be reported immediately to supervisors. The app guides the user through proper record keeping procedure, as well as storage and labeling for suspect food products as a form of risk control to protect other consumers. This app is important to include in employee training and have in place as a part of food safety protocol.
Check out the rest of the SOP Food Safety Hygiene Checklists in the GoCanvas store by clicking here.
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