OHS Crowd Control Safety Checklist

Form Template

Businesses will often need to plan for large crowds or a significant event in the workplace.

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For example, during the holiday shopping season, retail stores may experience large, unruly crowds seeking a bargain on the perfect gift. In fact, employees and shoppers have been injured and even killed in such events. Planning for these crowds by making sure staff and management are properly trained and prepared with a plan for this type of event will help promote employee and crowd safety. This app for OHS Crowd Control Safety Checklist will walk retail management through developing a plan before a major event through the big day. When planning for large crowds, retailers should consider hiring additional staff to assist customers, as well as additional security personnel or police officers to help with crowd control that day. Staff should have clear instructions for the event and managers should identify an employee to make emergency decisions or serve as a liaison with law enforcement. Staff should be trained in crowd management. In advance of the event, set up should include barricades and clear signage for patrons to prevent confusion. Manage the inventory in the store to avoid overcrowding in certain areas and maintain a safe environment. Communication with staff and patrons during the event will be of utmost importance to ensure the safety of everyone. Additionally, every employee and management team member should be trained in first aid/CPR, and be advised to follow instructions of emergency personnel if situations arise.

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