Customer Care Form

Form Template

This Customer Care Form Mobile App offers a simple way to track customer complaints and issues using your smartphone or tablet.

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Perfect for small business owners, users can track details about reports from unhappy customers using the electronic form as part of the complaint process.

When a customer wants to file a compliant, simply open a new form, add details about the customer feedback, date and remarks for how the customer problem was resolved. Once the complaint form has been completed, the results are saved electronically for your records.

Use this service form to best address customer service concerns and facilitate the input of personal information. As service representatives, improve customer support through a policy that gives voice and feedback to every complaint. Ensure customer satisfaction and promote the support involved with any valid service issue. Improve the experience customers have with your products and services.

Features
  • Signature Capture
  • Submission Editing
  • Reference Data
  • Dispatch
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Platforms
  • iPhone
  • iPad
  • Android
  • Windows
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Integrations
  • Quickbooks
  • Salesforce
  • Google Docs
  • Dropbox
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*The Capterra SoftwareAdvice ​and GetApp logos are a service mark of Gartner, Inc. and/or its affiliates and is used herein with permission.*

Don't take our word for it...

“I’m not a tech guy and I was able to pick this thing up in probably an hour, and actually start to build apps. I’ve done them over lunch when I’ve gotten frustrated with a process that didn’t exist in our company. So for non tech people who’ve got a problem, the support here is awesome and I’d recommend it to anybody, not just in our industry.”

Dave Kramer, PennLine Service

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