Call Out Hours Claim Form (UK)

Form Template

This form should be used for submitting claims for payment to staff who have been called out whilst being contractually on-call (Level One), or who have been called out as part of the best endeavour scheme (Level Two) in line with the “Arrangements for On-Call, Call-Out and Out of Hours Working."

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This form cannot be used for requesting any other type of payment. The Call Out Hours Claim Form (UK) app can be used for each call-out event. Staff will be paid for a minimum of two hours at their hourly rate pay whether the call-out request requires them to work remotely or to attend the work place. Where attendance at the work place is required as a result of the call-out request, travel time will be included where appropriate. Travel time will have been agreed in advance with each member of staff prior to joining the on-call rota. If an additional call-out request is made within the two hour period then it will not be treated as a separate request unless the response to the request extends the period of working time beyond the two hour limit. Normally, a maximum number of 8 working hours on call-out will be permitted in any 24 hour period.

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