Call Out Hours Claim Form (UK) Mobile App
This form should be used for submitting claims for payment to staff who have been called out whilst being contractually on-call (Level One), or who have been called out as part of the best endeavour scheme (Level Two) in line with the “Arrangements for On-Call, Call-Out and Out of Hours Working."
How does it work?
This form cannot be used for requesting any other type of payment. The Call Out Hours Claim Form (UK) app can be used for each call-out event. Staff will be paid for a minimum of two hours at their hourly rate pay whether the call-out request requires them to work remotely or to attend the work place. Where attendance at the work place is required as a result of the call-out request, travel time will be included where appropriate. Travel time will have been agreed in advance with each member of staff prior to joining the on-call rota. If an additional call-out request is made within the two hour period then it will not be treated as a separate request unless the response to the request extends the period of working time beyond the two hour limit. Normally, a maximum number of 8 working hours on call-out will be permitted in any 24 hour period.