Home Theater Service Ticket Mobile App
The Home Theater Service Ticket mobile app allows home theater field service technicians, customer service management and field service scheduling employees to complete a service ticket for home theater service using a hand held mobile device using real time data.
- Signature Capture
- Image Capture
- Submission Editing
- Reference Data
The app allows customer service employees to dispatch the home theater service ticket to a field service technician using the GoCanvas dispatch feature. The app generates a PDF and records home theater service request items such as ticket number, vendor name, date, address, approver code, employee number, description of home theater work, subtotals and totals, remarks and captures a signature for customer authorization.