Customer Return Report - Motorola Solutions Mobile App

There are four basic screens: return report, item list, office administration section & special notes and signature. This mobile app tracks basic customer information, report date, date of return, time of return, items, quantity ordered, description, unit count, unit price, total amount, date shipped, customer order number, commission paid and credit issue.

Use this app as a tool in your company's return policy for improved customer service, customer satisfaction, and customer experience. Use this app also to protect against return fraud and abuse. For returns and allowances, use this app as a key reporting unit to detect fraudulent returns. Track the activity of each good customer and promote customer loyalty. For returned items, use this app to ensure good customer service on a case-by-case basis and the overall quality of service experiences. This app will reduce customer complaints related to returning items.

This application it is easy to use because the total returned is automatically added and calculated. Additionally, this application also allows for signature capture from the customer. This app works on a number of Motorola Solutions devices, including the ES400 and ET1.

Industry: Retail, Sales & Wholesale Distribution General Retail, Sales & Wholesale Distribution

  • Created by: MS
  • Type: Reports
  • Language: English
  • Country: United States of America
  • Apple
    iPhone, iPad
  • Android
  • Window

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I’m not a tech guy and I was able to pick this thing up in probably an hour, and actually start to build apps. I’ve done them over lunch when I’ve gotten frustrated with a process that didn’t exist in our company. So for non tech people who’ve got a problem, the support here is awesome and I’d recommend it to anybody, not just in our industry.

Dave Kramer

PennLine Service

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