Bank Mystery Shopper Form
In advance of using the Bank Mystery Shopper Form mobile app , please read through the app, as it will help you once you are ready to complete.
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You may wish to complete the survey once seated in the dining room, and we encourage you to make return trips into the café as needed. Look for successes as well as areas for improvement. Please score based on your overall experience that day, then note any necessary specifics, using names of individuals where applicable. For scores less than three (3), please provide detail in comment box. A rating of Excellent (5) is a score that should not be given out freely. This is a score that compares to outstanding or the "wow" factor. A rating of Poor (1) is a score that means the item falls far below the established standard. An example of a (1) would be that two or more food items are out at the serving line.
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“I’m not a tech guy and I was able to pick this thing up in probably an hour, and actually start to build apps. I’ve done them over lunch when I’ve gotten frustrated with a process that didn’t exist in our company. So for non tech people who’ve got a problem, the support here is awesome and I’d recommend it to anybody, not just in our industry.”