This trucking company, which chose to remain anonymous for competitive reasons, has a deep history of providing transportation services for the Oil & Gas industry in the United States. They began the search for a mobile solution due to their overall lack of real-time reporting and inability to track the 24-hour activity of their trucks on the road.
Prior to GoCanvas, the trucking company suffered from many of the same issues that plague others in this industry. Slow, lost, untraceable paper forms were making their day-to-day operations a nightmare. Paper forms were not reaching the office 2,3, or 4+ days after the driver had filled them out. Sometimes drivers would neglect to fill out certain forms because they were so time-consuming to complete and turn-in. This resulted in the managers at the trucking company having very little visibility into the status and condition of their trucks, as well as the inability to make proactive decisions within their business because the information was being transferred so slowly with paper.
When the trucking company approached GoCanvas almost three years ago, they were looking for a solution to their data collection and sharing needs. A Senior Mobile App Consultant worked with the trucking company to identify the holes in their current process and create a success plan to address those issues.
Trucking companies, big and small, that operate in almost every industry can search from over 20,000 pre-built mobile form templates in the GoCanvas Application store, or drill down further and look specifically at mobile form templates for Transportation and Warehousing. These can be completely customized with the online, drag-and-drop App Builder tool to fit an organizations' specific processes. Using that same tool many businesses, like the trucking company, elect to build their own mobile forms from scratch. They decided to incorporate features like checkboxes, digital signature capture, integrated truck/parts lists(via Excel), and auto-calculations. Other features include GPS capture, image capture, barcode scanning, and more. The trucking company ultimately chose GoCanvas because of the platform's design flexibility and quick deployment. “We are able to constantly adjust to our environment with Canvas” commented an office manager at the trucking company.
After signing up for a 30 day free trial of GoCanvas, a Senior Mobile App Consultant got to work tailoring the GoCanvas platform to fit the trucking company's needs. Without the help of any IT resources, the trucking company was able to develop a new safety program based around the GoCanvas platform. This included the implementation of:
The best part is that this implementation took weeks, not months. With the use of Canvas' powerful App Builder tool, which allows “citizen developers” to create their own apps to meet their specifications without any coding or techy language, the trucking company was able to create, deploy, and field test in just a couple weeks.
Since fully implementing GoCanvas over three years ago, the trucking company has been able to totally change the way they do business. “Before GoCanvas, we relied on managers and mechanics to tell us how the truck were performing. Today,we can report 24/7 on the conditions of the trucks.”
With their new mobile forms, the company supervisors no longer have to chase down trucks to retrieve vehicle inspection reports. Every crew is now able to submit their daily field and truck audits from wherever they are, and their supervisor gets alerted in real-time. Their integration with Quickbase then pulls the information that was submitted from the field and quickly analyzes it to start identifying trends within the safety data. This ability to see and create reports in real-time has allowed the company to become more “proactive” when it comes to safety, instead of waiting for a major accident to happen and reacting to it.
Overall, the trucking company has seen an amazing return on their investment in GoCanvas. Their returns have not only showed up on the balance sheet, but also in their daily productivity as a business.
Major benefits include: