By Matthew Bubna-Litic on July 3, 2014
Tags: GoCanvas Subscribers - Who is Using GoCanvas?
Editor's Note: This post was originally posted in March 2014. It has been updated for accuracy and comprehensiveness.
Ace Contractors Group Pty Ltd, is an Australian owned company offering wide variety of services including Civil, Landscaping, Infrastructure, Environmental Management, Water Industry, Electrical, Plant and Equipment. They work not only across Victoria but also have projects in Perth, Western Australia and NB Projects in Ceduna South Australia and Wolumla in NSW. For over 40 years, they have delivered quality projects at the best value to their customers.
While Ace Contractors was growing across the region and beyond, their paper system wasn’t keeping up. Unless they went and audited each site, it was difficult to ensure that their various locations were in compliance. But maintaining compliance with paper required long hours driving to each location.
In addition, each site supervisor was burdened with large amounts of paperwork. Whenever a form needed to be changed, someone had to send it to each of the various sites across the region. Paper forms slowed down their work and hindered organizational communication.
In November 2013, Ace Contractors started using GoCanvas, the global leader in mobile apps for businesses. GoCanvas provides a powerful App Builder which enables non-technical users to build or customize mobile apps in minutes. Thus the company was able to quickly start using GoCanvas to replace its paper-based processes.
Canvas’s flexible pricing enabled Ace to start with a group of trial users and then quickly expand to site supervisors and project managers.
With GoCanvas mobile apps, Ace Contractors has found measurable improvements over paper based processes, including:
In real terms, Ace Contractors is certain they have saved over $2,200 in just four months. Michael Spiteri of Ace Contractors believes that, “We have most likely saved a lot more than that if you take into account form revision upgrades that do not require a person going to site with a handful of paper, time and effort to re-print, and being able to instantly be informed if there is an issue on site.”
With less time and effort, they receive accurate information in real time and can focus on finishing great projects. As Michael puts it, “Being able to know what is happening on your site is priceless.”
Improved User Experience
Collecting data on site has improved with the GoCanvas mobile experience. No longer do employees need to go and check on each site. Instead, they gain external validation with photos, GPS location capture, and automatic time and date stamps.
Previously, Ace Contractors’ major pain point was the cost of time and labor it required to monitor various sites. Employees would have to travel vast distance to monitor sites across various Australian states. With paper forms, it took longer to fill them out as well as return them back to the office.
From the beginning with GoCanvas, Ace Contractors saw this pain point significantly reduced. With GoCanvas, all inspections are sent immediately to the cloud. Thus, the central office receives the report the same day it is finished. This allows for real time understanding of various sites, and significantly reduces labor and transportation costs in monitoring and compliance.
Strengthened Internal Communication
With paper forms taking days to return back to the home office. This delay disconnected the home office and the various sites. It would take days to understand what had occurred on site, weakening the internal communication of this company. Ace Contractors isn’t the only business struggling with this issue: PWC found that up to 11% of forms in all businesses today are actually misfield or lost.
Switching to GoCanvas has removed the issue of lost forms and strengthened communication between the sites and senior management. Real time access to information allows the office to have a clear understanding of what happens anywhere in the field.
All inspections are sent immediately to the cloud. Ace Contractors no longer struggles with gaps in information or understanding. This streamlined process helps both the office and various sites have the same understanding and creates clearer and faster channels of communication.
Flexibility to Meet Evolving Business Needs
As a cloud-based, mobile platform combined with an easy-to-use mobile app builder, GoCanvas provides Ace Contractors the flexibility to add new features and functionality to any of their mobile apps. As needs evolve and change, GoCanvas makes editing apps a frictionless process.
For instance, as safety regulations change, it’s easy for Ace Contractors to update their safety inspection app based on their new needs. With GoCanvas, it’s a simple drag and drop interface that anyone can use. Once the edits are made, they can be shared with all of their users in real time. What once used to take days or weeks to fully implement now happens within minutes.
Other mobile app alternatives make this process cumbersome or costly, weakening the effectiveness of their platforms. With GoCanvas it is a frictionless process at no additional cost.
Ace Contractors have moved their most commonly used forms to mobile apps, including Mobile Plant Entry Permit, Weekly Site Inspection, Handover Certificate, and Excavation Permit. They aren’t stopping there though, they’re looking at ways to transition other forms to GoCanvas too! Once a form is created or edited, it is immediately available to users no matter where they are.
Today, Ace Contractors enjoys a faster, real time experience with the GoCanvas mobile app. With their workforce eager and excited by the mobile experience, they are only seeing the beginning of what mobile apps can do for their growing business.