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Online Reviews and Your Business: By the Numbers

By Michael Benedict on October 23, 2017
Tags: Data Collection

If you’re in the hospitality industry, one dissatisfied customer may seem like a minor issue. But if that customer posts about his or her bad experience online, it can impact all your potential future customers — making it a major challenge. In this infographic, learn how online reviews can affect hotel and restaurant profits and what matters most to online reviewers. 

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