By Kassidi Koronkowski on September 19, 2018
Tags: Case Studies
For nearly 80 years, RF Celada has been the leading sales and service provider for industrial machinery throughout Italy and has expanded its services to France, Croatia, Slovenia, Emirates, and Switzerland.
Since their inception, RF Celada has committed themselves to the highest quality experience possible for each of their customers.
RF Celada has over 80 mechanics that travel to customers to service machinery when something needs to be repaired or audited. Prior to GoCanvas, lost forms, illegible handwriting, and missing information was costing RF Celada time and money.
That's why Alberto Bernasconi, ICT Group Manager at RF Celada, decided to ditch the paperwork and automate their data collection with GoCanvas.
The types of forms converted to mobile versions included:
RF Celada has automated their data handling process even further by integrating their web service platform and Google Sheets to the GoCanvas platform. Now, once a submission is made, information auto-populates their web service platform, their central database for customer information. This information also gets passed to Google Sheets for real-time reporting.
After going paperless, RF Celada has captured 30,000+ digital records year after year with their custom GoCanvas mobile forms!
Overall, RF Celada has seen a major increase in the accuracy of their reporting and improved visibility into daily operations. Even with 60+ hours recovered every month, RF Celada is still searching for new ways they can implement GoCanvas to save more time and money!