How RedBook Inspect Saves 845 Hours of Productivity with Paperless Vehicle Inspections

RedBook Inspect, formerly Auto Inspect, is one of Australia's fastest growing mobile vehicle inspections and verification companies. Using their mechanical expertise, they help consumers, businesses and lenders buy or inspect cars and help them make informed decisions.

However, RedBook was struggling to share information quickly with their customers. With paper inspections, it took hours of scanning and sending reports to clients. When they won a large contract, they realized that paper forms were too time intensive and slowing their sales cycles.

Initially, they looked at a custom mobile app. But with a custom mobile app specialist, it would cost them $25,000. Denise from RedBook said that, “We couldn’t sustain the new build spend every time we wanted to make changes to our app.”

Unfortunately, custom apps are often as expensive if not more so for companies. In 2013, AnyPresence found that the average app development takes 3 months and costs $50,000. Auto Inspect needed a faster and easier solution.

Solution 

In January 2013, they found Canvas, the global leader in mobile apps for businesses. Thousands of organizations leverage Canvas’s cloud-based, “Software-as-a-Service” mobile app platform to replace cumbersome paper forms with highly-customizable mobile business apps that improve their data collection and productivity.

The Canvas Application Store has over 21,000+ ready-made apps that can be easily customized to an individual business user's needs. In addition, Canvas offers a do-it-yourself app builder that enables non-technical users to build apps in minutes. For companies that don’t want to build their own, Canvas will convert the first form for free.

Results

Almost immediately, RedBook noticed a distinct difference. They had an easy transition from messy paper to the Galaxy tablets they use today. With Canvas inspectors are able to:

  • Capture detailed images of vehicles inside the inspection
  • Create clear detailed notes with typed text
  • Validate their work with automatic time and date stamps

With faster and easier inspections, employees can focus on what they do best-- detailed inspections. Canvas mobile apps allow all forms to go straight to the cloud. Now all 70+ inspectors no longer have to deal with data entry or matching photos to inspections. Forms never get lost between their inspections and the office. With our streamlined process, Auto Inspect is certain they have saved thousands of hours over the past year and a half.

More than time and cost savings, Auto Inspect has found other benefits of going paperless. Their reputation has improved with faster service, and customized professional PDFs. Every inspection with Canvas creates a professional PDF. Inspectors can easily send these via email to customers, or partners. Customers enjoy faster service, easier documentation and Auto Inspect differentiates themselves from their competitors.

Today, they have shifted all their inspections to mobile apps. Why? Denise from RedBook Inspect says it best,

Not going paperless puts you at a competitive disadvantage in today's tech and business environment, Canvas has an affordable and flexible product that every business should consider. We are looking at setting up two new business models, both of which will utilize the Canvas platform. We can’t rave enough about Canvas! 

Now What? Check Out the Case Study!