How Ag Water Chemical Fostered Growth with GoCanvas

By Chip Phillips on July 23, 2020
Tags: Case Studies, Data Collection

Background

  • Industry: Agriculture, Water Treatment
  • HQ Location: Fresno, California
  • Website: Visit Here

 

The Case for GoCanvas

Ag Water Chemical has been in the agricultural water treatment business since 1999. Based out of Fresno, California, they specialize in water quality and servicing the many issues that can impact irrigation systems, making sure that farms can provide proper hydration to their crops. 

Prior to GoCanvas, Ag Water Chemical was using paper forms for sales orders. On a daily basis, sales reps would complete multiple hand written sales orders with customers, faxing every form to the home office before a certain time, so their Dispatch Manager could plan schedules and send out job details to technicians. 

Because sales reps in the field were struggling to balance finding new customers and submitting sales orders in a timely manner, Ag Water Chemical was looking for a way to digitize their forms and remove roadblocks. 

Implementation

Doing research into multiple options, Ag Water Chemical landed on GoCanvas because it was completely customizable to their business. They moved their sales orders to a single digital form that can be sent out and completed by their sales reps at multiple locations. This form has been updated by Ag Water Chemical across 50 different versions, regularly tweaking and molding the form to suit their processes. 


“GoCanvas has been the perfect tool to help foster AG Water Chemical’s growth over the last few years. We are excited to see where we will be with the platform in the future!”

Raj Dhillon, Accounting/Grower Relations


‘It’s been fantastic for us,’ says Raj Dhillon from Accounting/Grower Relations. ‘We use the auto-email feature for our Dispatch Manager, so he doesn’t have to be at the home office to view PDFs and plan deliveries for the next day. He can do all his work remotely to make sure the necessary chemicals are delivered up and down the state of California.’ 

The Results from Going Digital

GoCanvas has taken off for Ag Water Chemical. Implementing GoCanvas in 2017, Ag Water Chemical estimates they have saved roughly $150,000 across three years. 

Since digitizing their sales orders, they have added transport paperwork, bills of lading, and field reports. Previously sent via mobile text, Ag Water Chemical is proud to send professional PDFs of their field reports directly to customers, so they can clearly see the value of the service. 

Ag Water Chemical has also used GoCanvas to seamlessly upload their sales order data to Google Sheets, providing management with automatically updated daily sales totals. They can analyze and organize these values by daily sales per representative, sending out emails to recognize great employee achievements and goals. 

As Raj says,”GoCanvas has been the perfect tool to help foster AG Water Chemical’s growth over the last few years. We are excited to see where we will be with the platform in the future!”