How is Canvas priced?

Canvas is very affordably priced and the efficiencies you gain when using Canvas will easily make up for whatever you pay for our service.  It can take days for someone to track down a technician in the field to find out what they wrote on a paper work order that has a big coffee spill on it!  You'll get all that time back when using Canvas.  If you are using 3 part forms, then the cost for those alone can add up.  Especially if you have to update your form and recycle all of your old ones!

Plus Canvas allows your business to move faster.  Your forms can be transmitted to your office and customers right more long truck rides for your paper forms.  Order parts sooner.  Start jobs sooner.  Invoice sooner.  And collect payment sooner!  Canvas is great for your cashflow and for providing better customer service.  We call that a "win/win"!

 Plan Description COST
Monthly If you are actively collecting information throughout the day from mobile devices, the Canvas Monthly Plan is for you. This plan includes unlimited access to the entire Canvas Application Store and platform - and you can make as many submissions (uploads from apps on a mobile device) as you want. Cancel any time or upgrade your plan to the Canvas Annual Plan for increased savings. $20.00per month per user- unlimited access and submissions
Annual Canvas rewards subscriber loyalty by offering a discount via the Canvas Annual Plan. Reflecting a discount off of the Canvas Monthly Plan, the Annual Plan includes unlimited access to the entire Canvas Application Store and platform - and you can make as many submissions as you want. $210.00per year per user- unlimited access and submissions
Pay As You Go Pay a low monthly base subscription fee which includes five submissions and unlimited access to the entire Canvas Application Store and platform. If you exceed five submissions in any given month, you pay a low per-submission fee for each additional submission. $4.95per month per user- includes 5 submissions

$0.99 each additional submission

Pricing FAQs

Does each person that is going to use Canvas on their mobile device need to be on a payment plan?

Yes! The pricing above is "per user" pricing.  Accounts are not to be shared across multiple users.  Plus there is all kinds of functionality within Canvas connected to having an account for each user.  You can control what Canvas Apps each user has access to. You can put your users in groups so you can easily publish new apps out to those groups. You can auto-populate fields in Canvas based on the user logging in, which saves them time.  And you can see what users are submitting data.  Each submission is tied the account that filled it out and sent it in.  Can I use Canvas on multiple devices?

Can I use Canvas on multiple devices?

Yes! One of the main reasons we license on a per user basis is because so many people today have multiple devices.  So each of your users can log onto Canvas on multiple devices.  You might have an iPhone and an iPad.  And maybe you want to use your Windows laptop, too.  Go right ahead!  Canvas is available on a wide variety of devices. 

Do all of my users have to be on the same plan?

No! You can put your users on the plan that is best for their individual needs.  If someone is going to be filling in forms 35-40 times per month then you should consider one of the subscription plans.  You can change plans whenever you wish, too.  So if someone is going to start using Canvas a lot then you can upgrade them from Pay as You Go to Monthly or Annual. 

How many separate Canvas Apps can I use?

As many as you want!  Pricing is not tied to the number of Canvas Apps you create yourself or download from our Application Store.  You can create as many as you want and edit them as often as you want.  We want you to move all of your paper forms over to Canvas!  As you ask your users to fill out more forms on Canvas then their usage will increase, which impacts your price if you are on the Pay as You Go plan. But if your users are on subscription plans then your pricing is fixed!  Build as many Canvas Apps as you want and fill them out as often as you want. 

What if I'm using Canvas in a retail environment where my customers are filling in Canvas Apps. Do I need to license it for each customer?

No! There are some scenarios where per device licensing is allowed.  This is one of them.  Just license Canvas for the number of devices you have in your place of business.  Lots of business use Canvas for signing waiver forms or sign-up forms where they just hand a tablet to their customer to use.

Do you charge my card each time someone submits data with Canvas?

No! We only charge your card one time per month.  We roll up your charges for the month and charge you once.  You can view your statements online with Canvas in the "My Account" area under "My Home".

In summary, Canvas is priced very afforadbly.  The efficency you gain by using Canvas will easily make up for what you pay.  There are three different “per user “ payment plans; monthly, annually, and pay as you go.  A Canvas user is able to be logged in to more than one device and each user may have a different payment plan.  We roll up your charges for the month and charge your card once. Canvas is not priced based on apps so you may use as many as you want!  In the scenario of a retail enviroment where your customers are filling in Canvas Apps per device licensing is allowed. 

If you have any questions about Canvas or need help replacing paper based forms with a Windows Mobile, BlackBerry, Android or Apple device, please don't hesitate to contact us. We also have volume pricing available for larger organizations. 


January 05, 2011

what is the payment system? how it is charged and paid?

Chris Morisette
January 14, 2011


  The large majority of Canvas customers pay with Credit Card (all normal credit cards are supported).  In situations where there are a large number of users within an account, we do support invoicing for those types of clients.


June 04, 2011

Can a user be tied to multiple ipads or iphones? I.e. I have a receptionist that has visitors fill out agreements, only have the 1 receptionist but she has 4 ipads to facilitate rushes. Does that require 4 users, or can she be logged in simultaneously to all 4 ipads that are being used and having submissions within the same time period. Thanks!

Chris Morisette
June 06, 2011


The way Canvas is licensed is “per mobile user”, which for most of Canvas customers is a mobile worker.  Since you are having multiple people using iPads, you would license it per mobile device and then assign a different log in per device.  So, in this case you would license 4 users.

Let us know if you need anything else,

David Hilger
August 23, 2011

confused on pricing. what does each submission mean, for instance if i collect time sheets each day what do i pay, the app i am making is just for 1 person at this time.

September 09, 2011

Lets say I have 5 mobiles that are shared between 20 people, and these 20 people would each need a log in. Would I need to license 5 copies, or 20?

Chris Morisette
September 26, 2011

Thanks for reaching out to Canvas.  With regards to your licensing question, we are licensed “per mobile user” - which is equivalent to a log in.  So, if you need to have 20 people submitting data uniquely, then that is 20 licenses.

Let us know if you need anything else,

Chris Morisette
September 26, 2011


  With regards to pricing, think of a submission as a paper form.  Every time you fill out a submission and click “finish”, that qualifies as a submission.  If you fill out a large number of submissions, its recommended you go to the unlimited submission plans.

Let us know if you need anything else,

Brandon Rogers - Plott
February 11, 2012

I am trying to figure out what is the best payment option for us? We are a small Wellness clinic and I will be the only one filling out forms (and them being emailed back to me) for when I do corporate/home visits. 

I typically will email myself around 20-25 forms per month. So should I just stay with the unlimited monthly plan?

Brandon Rogers -Plott CMT
Body Intuition

James W Quigley
February 19, 2012

Good Question Brandon, At 20-25 forms per month you would pay about $10.00-$12.50 a month but if you go over a monthly plan would be a great way to go thus reducing your chance of going over.  You can always change plans from monthly to Pay as you Go.

Bob Froud
September 20, 2012

If I submit one form but send it to 5 people to receive a copy will that count as one submission or 5 submissions

Joe Baldwin
September 20, 2012

This would count as 1 submission, it doesn’t matter how many people you email the submission to.

Let us know if you need any further assistance.

Brandon H.
February 25, 2013

I have about 200 employees that need to be able to access and submit information multiple time per day.1) Would you be willing to work out a better price per user for that amount of users? 2) Does retrieving information and forms count as a submission?

Ali Moussavi
March 04, 2013

Hi Brandon,

We do work with our customers on a case by case basis and generally when there is a significant number of users, most opt for the unlimited plans.

Additionally, a submission is whenever you fill out the information in one of your apps and send it back to the Canvas website.  So, if you fill out 3 apps (the same as you would for paper forms) and then “submit” them back to Canvas, that is what counts as a submission.

Let us know if you would like more information.

May 04, 2013

Hi guys

I already have a yearly plan with you, does it cost extra for your team to make custom PDF’s?

Ali Moussavi
May 06, 2013

Hi Dean,

The Custom PDF is a separate service from the yearly plan.  We have a design team that manually codes the PDF.  The cost of the PDF is a one time charge that generally runs between $400 - $1,000 depending on how long and complex the form is.If you are interested in getting a direct quote for a PDF , please send us a copy of the paper form you would like the PDF to look like.

Please let us know if you have any further questions.

May 07, 2013

With the pay as you go plan, does the $4.95 just get you one license that you can use up to 5 times per month without extra charges?

Ali Moussavi
May 08, 2013

Hi Max,
That’s correct, you get five free submissions along with unlimited access to the Canvas Application Store and Platform with Pay as You go.

Please let us know if you have any further questions.


June 06, 2013

If we were to create an app for quality assurance of our building work - who would own the app?- it is not something that we would want our opposition to access and use

Ali Moussavi
June 10, 2013

Hi Tarmi,

The Apps you create are yours and yours alone. They will only be shared if you elect to do so by creating a Template and selecting “Share Template”.

Let us know if you have any further questions.

October 01, 2013

Is Canvas HIPAA compliant? Would collecting patient information through these forms be a violation of HIPAA?

Ali Moussavi
October 07, 2013

Hi Nate,

In short..Yes! Canvas is HIPAA compliant. Here’s a link with more information on that subject:

Let us know if you have any further questions.

Boston Area Door
October 27, 2013

Can I link directly to and from Quickbooks to eliminate double entries of dispatch/billing?

Ali Moussavi
October 28, 2013

Hi Kevin,

You can find more detailed information about Canvas integration with QuickBooks below.

Please let us know if you have any further questions.

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