FAQs
Canvas allows you to eliminate paper, go green and increase productivity by using your Android, BlackBerry or Windows Mobile device in place of paper based forms. If you have any questions about Canvas, please browse our frequently asked questions.
Application Store
- How do I download / install the Canvas Smart Client to my Mobile Device?
- Can I capture signatures on my mobile device using Canvas?
- How do I download data that I submitted from Canvas on my mobile device?
- Can Canvas be integrated with backend systems?
- Can I capture images with Canvas?
My Apps
- How do I download / install the Canvas Smart Client to my Mobile Device?
- Can I capture signatures on my mobile device using Canvas?
- How do I download data that I submitted from Canvas on my mobile device?
- What is a template?
- What is conditional branching?
Canvas General
- How is Canvas priced?
- What devices does Canvas support?
- What is included in the Canvas Free Trial?
- Does Canvas Offer Barcode Scanning?
- How do I get to your offices?
Reports
- Can Canvas be integrated with backend systems?
- What is included in the Canvas Free Trial?
- Is Canvas HIPAA Compliant?
- Can I Be Emailed My Submitted Data in a CSV?
- Why is My Signature Lost When I Scroll Back Through Previous Screens?
Submissions
- How do I download / install the Canvas Smart Client to my Mobile Device?
- How do I download data that I submitted from Canvas on my mobile device?
- Can Canvas be integrated with backend systems?
- What is included in the Canvas Free Trial?
- Does Canvas Work out of Wireless Coverage?
App Builder
- Can I capture signatures on my mobile device using Canvas?
- What is a template?
- What is conditional branching?
- Can I capture images with Canvas?
- What is included in the Canvas Free Trial?
My Account
- How is Canvas priced?
- How do I download / install the Canvas Smart Client to my Mobile Device?
- What devices does Canvas support?
- What is included in the Canvas Free Trial?
- Does Canvas Work out of Wireless Coverage?
My Profile
- How is Canvas priced?
- How do I download / install the Canvas Smart Client to my Mobile Device?
- What devices does Canvas support?
- What should I do if I cannot find my activation e-mail?
- Can I Be Emailed My Submitted Data in a CSV?
Smartphones, Tablets and Mobile Devices
- What devices does Canvas support?
- What is included in the Canvas Free Trial?
- Does Canvas Offer Barcode Scanning?
- Why does my Desktop Client keep crashing when I attempt to login and how do I get it to work?
- How do I change the period of time my device needs to validate with Canvas?